Business Excellence Manager

Overview

is Saudi's #1 event ticketing and experience booking platform in terms of technology, features, agility, and revenue, serving some of the largest mega events in the Kingdom with over 2 billion sales.  is part of the Supertech Group, which also includes UXBERT Labs and Kafu Games.

Role Overview:
We're looking for a Business Excellence Manager to build and maintain the heartbeat of our organization's performance turning data into insights and insights into action. You'll work across departments to track KPIs, streamline reporting, and support leadership in making data-driven decisions.

This role is ideal for someone who's analytical, detail-driven, and thrives in translating raw data into clear business narratives.

• Develop and maintain organization-wide KPIs across departments, ensuring accuracy and consistency.
• Prepare Weekly Business Review (W ) and Monthly Business Reports for leadership.
• Partner with department heads to define and refine performance metrics and dashboards.
• Build and automate data pipelines using SQL, Excel, and Python.
• Identify process inefficiencies and recommend actionable improvements.
• Ensure alignment between operational performance, business goals, and strategic priorities.
• Support special analytical projects and deep dives requested by leadership.