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Assistant Vice President, Technical Solution Architect – Agentic AI

Job in New York, New York County, New York, 10261, USA
Listing for: Genpact
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    AI Engineer, Data Scientist, Systems Engineer, Machine Learning/ ML Engineer
Job Description & How to Apply Below
Location: New York

With us, you’ll learn fast, work smart, and make a difference. You'll build a career that matters.

Job Description - Assistant Vice President, Technical Solution Architect – Agentic AI (COR
033182)

Assistant Vice President, Technical Solution Architect – Agentic AI - COR
033182

Ready to build the future with AI?

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform m large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting‑edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting‑edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at  and on Linked In, X, You Tube, and Facebook.

Inviting applications for the role of Assistant Vice President, Technical Solution Architect – Agentic AI

In this role, you'll be a part of Genpact's transformation under Genpact Next, as we lead the shift to Agentic AI Solutions—domain‑specific, autonomous systems that redefine how we deliver value to clients. You'll help drive the adoption of innovations across Agentic AI products like AP Suite and Insurance, among others, set to expand across service lines.

The assistant vice president of agentic AI solutions supports the design, implementation, and optimization of AI solutions using autonomous agents to enhance process efficiency, decision‑making, and customer experience. This role involves collaborating with product, engineering, and business stakeholders to translate requirements into AI‑driven capabilities.

Key responsibilities
  • Opportunity assessment: Evaluate client use cases to identify opportunities for deploying Agentic AI solutions, such as workflow automation and decision agents.
  • Architectural design: Support the design of multi‑agent architectures and decision‑flow logic for autonomous operations.
  • Integration collaboration: Work with engineering teams to facilitate integration of solutions into client systems like enterprise resource planning (ERP), customer relationship management (CRM), and Helpdesk platforms.
  • Proof‑of‑concept development: Assist in the development of proof‑of‑concepts and pilot implementations to validate business impact.
  • Performance monitoring: Monitor and evaluate agent performance using key performance indicators (KPIs) such as accuracy and latency.
  • Compliance assurance: Ensure solutions adhere to compliance, security, and ethical AI guidelines.
  • Documentation creation: Develop client‑facing technical documentation and training materials.
Qualifications
  • Understanding of AI frameworks: Familiarity with large language models (LLMs), autonomous agent frameworks, and workflow orchestration tools.
  • Proficiency in prompt engineering and multi‑agent task coordination.
  • Integration experience: Experience in integrating AI solutions with enterprise tools like Salesforce and Service Now.
  • Analytical mindset: Ability to define measurable success metrics and analyze performance data.
  • Communication skills: Effective communication skills for both technical and business audiences.
Benefits
  • Lead AI‑first transformation – Build and scale AI solutions that redefine industries
  • Make an impact – Drive change for global enterprises and solve business challenges that matter
  • Accelerate your career – Gain hands‑on experience, world‑class training, mentorship, and AI certifications to advance your skills
  • Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast‑moving…
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