DevOps Engineer

Walk Me, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today’s complex digital landscape. By leveraging Walk Me’s features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation.

We are looking for a Dev Ops Engineer to join our Cloud Engineering team, helping to develop Walk Me’s revolutionary runtime engine and transform the online experience for hundreds of millions of users.

As this role will support our Federal business,
US citizenship is required
. This is a hybrid role with 3 days a week in the SAP NYC office.

• Assist in managing deployment pipelines to facilitate smooth and efficient software releases.
• Help implement and maintain observability solutions for monitoring system performance and reliability.
• Support local development environments to optimize developer workflows.
• Work with development teams to ensure infrastructure aligns with project requirements.
• Contribute to improving the security of our infrastructure by assisting with proactive measures and audits.
• Assist in developing and maintaining automation scripts and tools to enhance operational efficiency.
• Help troubleshoot and resolve infrastructure and application issues to minimize downtime and maintain smooth operations.
• Participate in evaluating and integrating new technologies to enhance the scalability, reliability, and security of our infrastructure.

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 2+ years of experience as a Dev Ops Engineer, Site Reliability Engineer or similar role.
• Proven software development experience, preferably gained at a venture‑backed startup or a top technology firm.
• Expertise in managing CI/CD pipelines and deployment automation with tools such as Git Lab.
• Proficiency in AWS cloud platform.
• Solid understanding of containerization and orchestration technologies such as Docker and Kubernetes.
• Experience with monitoring and observability tools such as Datadog, Prometheus, Grafana, or similar.
• Knowledge of infrastructure-as-code (IaC) tools such as Terraform or Cloud Formation.
• Experience in managing databases, such as MySQL, Postgre
  
  SQL and Mongo
  
  DB.
• Familiarity with security best practices and tools for infrastructure and application security.
• Excellent problem‑solving skills and the ability to troubleshoot complex issues.
• Strong communication skills and the ability to work effectively in a collaborative environment.
• A proactive and self‑motivated approach to learning and adopting new technologies.
• Passion for continuous improvement and operational excellence.

• Diverse workforce initiatives, inclusive culture, and equal‑pay programs.
• Hybrid work arrangement combining remote and onsite collaboration.
• Supportive culture that values and celebrates the unique experiences of every team member.
• Professional development opportunities through a career compass offering.
• Wellness@Walk Me: quarterly wellness reimbursements, daily Bright Breaks, and an annual Wellness Month in July.
• Health coverage options, where applicable, to support the well‑being of our global workforce.
• Generous annual leave policy tailored to regional standards.
• Refresh Me Days throughout the year to strengthen work/life balance.
• Robust retirement contributions (details via HR).
• Opportunity to work with cutting‑edge technology following SAP’s acquisition of Walk Me.

Base salary range: $100,000 – $150,000, plus potential bonus and benefits as part of our competitive total rewards package. Pay is dependent on location, training, transferable skills, experience, business needs, and market demands.

Walk Me does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre‑employment testing, or a job interview, please contact your Talent Acquisition partner immediately.

Walk Me does not accept agency resumes. Please do not forward resumes to Walk Me employees or any other company location. Walk Me is not responsible for any fees related to unsolicited resumes and will not pay fees to any third‑party agency.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications and assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.