IT​/Tech Associate, Cloud Computing

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Location Designation:
Hybrid - 3 days per week

Junior Software Engineer (PF2)

Technology

We are seeking a junior-level Software Engineer to join the Claims & Money Movement portfolio within the Service Experience. Candidates with experience in Java, web technologies, workflow platforms (Pega, Salesforce, or similar), or cloud technologies such as AWS are encouraged to apply. The engineer will participate in the design, development, and delivery of technical solutions within an Agile team. They will work closely with senior engineers and architects, contribute to sprint execution, and develop hands‑on technical skills across modern enterprise platforms.

This role is ideal for someone early in their engineering career who wants to grow into a Technical Lead and deepen their expertise in workflow platforms, cloud technologies, integrations, and enterprise engineering.

• Develop, enhance, and troubleshoot applications using Java, web technologies, workflow/BPM platforms (Salesforce, Pega, Service Now, Appian, or similar), or AWS cloud components.
• Contribute to coding, debugging, unit testing, and participating in code reviews.
• Implement integrations, REST APIs, automation components, and user interface features.
• Assist with performance tuning, monitoring, and system reliability improvements.
• Collaborate with senior engineers to translate designs into working code.

• Participate in CI/CD build pipelines, version control, and Dev Ops practices.
• Support environment readiness checks, deployment preparations, and testing cycles.
• Maintain and contribute to technical documentation (runbooks, diagrams, configs).
• Assist in triage and troubleshooting of issues across development and test environments.

• Actively engage in Agile ceremonies—standups, sprint planning, backlog refinement, retros.
• Provide updates on engineering tasks, risks, and dependencies.
• Work closely with Product Owners, Scrum Masters, QA, and Dev Ops to support smooth sprint delivery.
• Demonstrate accountability for completing assigned work within sprint commitments.

• Build deeper skills in workflow platforms (Pega), cloud technologies, and modern integration patterns.
• Learn Agile engineering best practices, including automation, testing strategies, and CI/CD.
• Progress toward increased technical ownership with a path toward Technical Lead roles.

• 1–3 years of experience in at least one of the following:
  • Java / Spring / Web technologies
  • Workflow or CRM platforms such as Salesforce, Pega, Service Now or similar
  • AWS or other cloud platforms
  • API development, integration, or automation experience
• Good understanding of software development principles.
• Exposure to Git, CI/CD pipelines, and Agile ways of working.
• Strong problem‑solving, debugging, and communication skills.

• Hands‑on experience building components in Pega, Salesforce Flows, or similar platform capabilities.
• Exposure to REST APIs, microservices, and cloud‑native application patterns.
• Familiarity with AWS services.
• Agile certification (CSM, PSM) is a plus but not required.

Salary Range: $79,000–$113,000

Overtime eligible:
Exempt

Discretionary bonus eligible:
Yes

Sales bonus eligible:
No

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

At New York Life, our 180‑year legacy of purpose and integrity fuels our future. As we evolve into a more technology‑, data‑, and AI‑enabled organization, we remain grounded in the values that drive lasting impact. Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem‑solving, and purpose‑driven innovation. Here, you’ll…