Facilities and Level 1 Technology Support Coordinator

Job Description - Facilities and Level 1 Technology Support Coordinator )

UNITED STATES-NY-New York

Equitable

Full-time

At Equitable, our power is in our people.

We're individuals from different cultures and backgrounds. Those differences make us stronger as a team and a force for good in our communities. Here, you'll work with dynamic individuals, build your skills, and unleash new ways of working and thinking. Are you ready to join an organization that will help unlock your potential?

We are currently seeking a Facilities and Level 1 Technology Coordinator for the 1290 Avenue of the Americas office of Equitable Advisors’ Greater New York Branch. Reporting directly to the Complex Operations Manager, this individual will be the key point of contact for all building facilities, building access and invoice processing, as well as providing level‑1 technology support, which includes basic technology troubleshooting and IT escalation.

This role will be full‑time onsite in Equitable Advisors’ 1290 Avenue of the Americas, New York City office.

• Act as primary point of contact for all building facilities interactions, including facilities maintenance and access and office improvements.
• Oversight and management of support technologies, including equipment, replacements and daily supplies support. (Computers, Printers, Wi‑Fi and hard‑wire network support).
• Oversight of all conference facilities and office connectivity.
• Manage outside vendor onboarding and invoice processing support.
• Manage office and building electronic badge access for all office personnel.
• Provide Level‑1 (basic level) technology support for computer and peripheral equipment, system access and mobile connection, resolving or escalating issue as possible or appropriate.

The base salary range for this position is $69,000 - $80,000. Actual base salaries vary based on skills, experience, and geographical location. In addition to base pay, Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short‑term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility.

For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below.
Equitable

Pay and Benefits:

Equitable Total Rewards Program

• 2 to 3 years of relevant work experience
• Facilities management experience required
• Strong technical skill
• Strong interpersonal and collaboration skills
• Ability to articulate and simplify complicated items and concepts.

• Effective Communications:
  Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Knowledge of Organization:
  Knowledge of the organization's vision, structure, culture, philosophy, operating principles, values, and code of ethics; ability to understand the value of aligning capabilities with business goals to support optimal performance.
• Managing Multiple Priorities:
  Knowledge of effective self‑management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
• Project Administration:
  Knowledge of project administration best practices and ability to use organizational strategies, practices and tools for administering projects.

At Equitable, we’re a team of over ten thousand strong; committed to helping our clients secure their financial well‑being so that they can pursue long and fulfilling lives.

We turn challenges into opportunities by thinking, working, and leading differently – where everyone is a leader. We encourage every employee to leverage their unique talents to become a force for good at Equitable and in their local communities.

We are continuously investing in our people by offering growth,…