Onsite Auditorium and AV Maintenance Technician

Description WHO WE ARE

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.

Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward

100% Onsite and customer-facing role in midtown Manhattan.

Primary responsibility for production coordination and execution of live/virtual/hybrid corporate events, recordings, and meetings in a dedicated 200 seat auditorium space. In addition to running technical crew roles, the technician will also handle the auditorium schedule, pre-production coordination with clients, project intake, managing rehearsals and technical testing, and creating detailed cues for every role. All audio, video and AV equipment will be in-scope for regular maintenance, break/fix, upgrades, and live events.

• Manage and operate the audio systems in the auditorium, including mixing console, microphones, speakers, and other audio equipment.
• Technical responsibilities include setup and operation of Yamaha TF5 mixing console and Shure ULXD mics
• Live multi-source digital and analog sound mixing for simultaneous in-room PA, transmission, and recording. Control volume, balance and EQ; understand frequency spectrum
• Send multiple video sources to Barco video wall and Screen Pro
• Control Rosco stage lights using ETC Color Source AV console
• Patch SDI and fiber tie lines to link with production studio and overflow rooms
• Conduct regular checks and maintenance to ensure all AV equipment is in proper working condition.

• Collaborate with event organizers to understand audio requirements and provide technical support during event setup and rehearsals.
• Execute live sound mixing during events to ensure clear and balanced audio for all attendees.
• Provide strict quality control over all live, transmitted, and recorded feeds

• Identify and resolve audio-related issues promptly during events to minimize disruptions.
• Work closely with the IT and AV teams to troubleshoot any technical challenges related to AV systems. (Crestron control processors and DM switcher, Biamp DSP)
• Perform hardware and software updates as needed

• Coordinate with AV technicians, lighting engineers, and other relevant personnel to ensure seamless integration of audio with other technical elements.
• Collaborate with external audio vendors when necessary.

• Provide training to internal staff on the proper use of equipment in the auditorium.
• Maintain comprehensive documentation of system configurations and troubleshooting procedures.

Secondary responsibility is to assist the onsite lead for traditional AV break/fix activities throughout the large customer facility – including being responsive to requests for help in MS Teams chats, email, AV monitoring tools and customer Service Now ticketing system. All current and future AV technology is in-scope – including, but not limited to, Cisco codecs, Biamp DSP’s, Crestron devices, scheduling panels, digital signage, displays, projectors and other miscellaneous AV gear.

In addition – the customer has a secondary location within a 15-minute walk, which may require the occasional visit.

• Professionally and effectively communicate with customers, management and colleagues. Personality is especially important for this position; you should enjoy being part of a team.
• Ability to use hand and power tools in a safe and efficient manner and to solder & crimp connectors
• Be willing to work on-site every day. Days are generally 8 hours a day but the times vary between 7AM and 7PM
• Intermediate computer knowledge
• Knowledge of signal flow for audio, video and control
• Know your way around large-format digital mixers; understanding of acoustics,…