Information Technology Specialist ; NY HELPs

NYS Office of Information Technology Services Pay Range

This range is provided by NYS Office of Information Technology Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$66,951.00/yr - $85,138.00/yr

Under the direction of a Manager Information Technology Services 1 (Data Communications), SG-27, within the Chief Technology Office / Shared Platform Services / Containers as a Service, the Information Technology Specialist 2, SG-18, will be providing related services on the Google Cloud Platform.

• Work with Cloud development teams to support their current and future needs in our containerized environment;
• Troubleshooting issues of connectivity, load balancing, scaling, and monitoring;
• Work with containerized workloads in a cloud hosting environment such as AWS, Azure, and GCP;
• Provide administration, maintenance, and support of Google Kubernetes engine;
• Assist clients and stakeholders with issues on the Google Cloud Platform;
• Document work in work logs.

• Open Competitive: A bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science.
• OR a bachelor's or higher-level degree in any field and one year of experience in information technology;
• OR 60 semester credit hours including or supplemented by 15 semester credit hours in computer science and one year of professional experience in information technology.
• OR Two years of professional experience in information technology.
• Promotion:
  Open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 1, Salary Grade (SG) 14.
• Transfer:
  Open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 2 or Information Technology Specialist 2 Programming, G-18; OR in a title G-16 or above deemed administrative under Section 52.6 of the Civil Service Law.
• 55b/c Appointment:
  This position is eligible for 55b/c designation and candidates are encouraged to apply.

• Appointment to this position and continued employment with the agency is contingent upon obtaining and/or maintaining New York State residency within six months of hiring.
• Appointment to this position is not final until all agency approvals have been granted.

ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.

Some positions may require fingerprinting.

Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.

For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Generous benefits package, worth 65% of salary, including:

• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Thirteen (13) days of paid sick leave annually for PEF.
• Up to three (3) days of professional leave annually to participate in professional development

• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost

• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more.

The Office of Information Technology Services is an equal opportunity employer, and we…