Principal, Solution Engineering; Evergreen

About League

Founded in 2014, League is the leading healthcare consumer experience (CX) platform, powered by artificial intelligence (AI), reaching more than 63 million people around the world and delivering the highest level of personalization in the industry. Payers, providers, and consumer health partners build on League’s platform to deliver high‑engagement healthcare solutions proven to improve health outcomes. League has raised over $285 million in venture capital funding to date, powering the digital experiences for some of healthcare’s most trusted brands, including Highmark Health, Manulife, Medibank, and Shoppers Drug Mart.

The solution consulting & sales engineering team is a critical part of League’s growth organization, focused on applying League’s platform capabilities to power new digital consumer experiences in healthcare.

Through collaboration with League’s market development, strategic sales, customer, partner, product & implementation teams, Solutions Engineering partners with the world’s leading healthcare organizations to design new digital business models, products, and experiences. League’s growth organization supports organizations across the Payer, Provider, Life Sciences, and Consumer Health markets (i.e., Pharmacy Retail).

As Principal, Solutions Engineering, you are a leader in League’s solution consulting & sales engineering team. You take a leadership role in having a deep understanding of the League platform, and are able to connect customer business priorities with League’s technology capabilities – while helping to chart League’s broader strategy for how our platform delivers a better digital health experience for consumers.

This is an evergreen role as we are always building our talent pipeline. It is a recurring role on our team and we are always excited to meet talent who may be a fit now or in the future.

• Principal, Solutions Engineering, partner on the pre‑sales team at League, partnering with Strategic Account Directors to showcase League’s platform capabilities, understand prospective customers’ business & digital requirements, visualize League’s platform capabilities, and collaborate with customers to align their needs with League’s market‑leading capabilities and solutions.
• Design Digital Consumer Experiences – partner with prospective customers, and their business, product, digital & IT teams to design “what’s possible” in redefining the role of digital in delivering healthcare and benefits for millions of consumers.
• Align Platform Capabilities to Business Value – demonstrate a deep knowledge and understanding of League’s platform and technology capabilities with the ability to architect solutions and articulate how those solutions connect to the key business drivers for our prospective customers (e.g., business growth, service automation, experience transformation, high engagement care delivery, population health, etc.).
• Visualize Best‑in‑Class Health Experiences – bring to life League’s platform capabilities through presentations, mock‑ups, and demonstrations by partnering with League’s product & design teams.
• Partner for Success – work cross‑functionally at League with our customer, implementation, product and engineering teams to turn strategy, solutions and requirements into concrete action plans to build, launch & scale our customers’ new digital health experiences.
• Growth Team Alignment – work with Strategic Account Directors on RFPs/RFIs, partner contracts and technical evaluations.
• Security‑related responsibilities:
  • Compliance with Information Security Policies
  • Compliance with League’s secure coding practice
  • Responsibility and accountability for executing League's policies and procedures
  • Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations

• 8+ years Solutions Engineering / Pre‑Sales / Solutions Consulting experience
• 10+ years total professional experience
• Deep healthcare (specifically Payer) industry experience in sales, business development and/or strategy consulting
• Experience in leading solution architecture and software demonstrations for…