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Global Head of Technical Support Engineering

Job in New York, New York County, New York, 10261, USA
Listing for: Sigma
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Location: New York

A leading cloud analytics firm based in New York is seeking an experienced Director of Technical Support Engineering to lead its global technical support organization. This role aims to ensure operational excellence and build a high-performing team that delivers superior customer outcomes. The ideal candidate has extensive experience in technical support within B2B SaaS environments and can effectively engage with stakeholders.

A competitive salary and comprehensive benefits package are offered, including stock options and generous health benefits.
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