Technical Support Specialist – Third Party Risk Management; TPRM

Our client, a leading organization in the financial services industry, is seeking a dedicated and skilled Technical Support Specialist – Third Party Risk Management (TPRM) to join their dynamic team. As a Technical Support Specialist – Third Party Risk Management (TPRM), you will be an integral part of the Risk Management Department supporting the TPRM platforms such as Service Now and One Trust.

The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a proactive approach to support and compliance, which will enable you to thrive within this organization.

Job Title: Technical Support Specialist – Third Party Risk Management (TPRM)

Location: Remote (US)

Pay Range: $58

• Provide technical assistance and troubleshooting support for TPRM software platforms like Service Now and One Trust.
• Diagnose and resolve system access issues, errors, and performance problems efficiently.
• Manage user accounts, permissions, and role-based access controls to ensure security and compliance.
• Assist with audits, assessments, and compliance checks within TPRM platforms to support regulatory requirements.
• Create and maintain technical documentation, user guides, and SOPs to facilitate knowledge sharing and process improvement.

• Associate Degree in a relevant field or equivalent experience.
• Experience with TPRM platforms such as Service Now, One Trust, or similar systems.
• Strong understanding of IT support processes and ticketing systems.
• Basic knowledge of data analysis and reporting tools (Excel, Power BI preferred).
• Familiarity with vendor risk management concepts and regulatory compliance requirements.

• Opportunity to work remotely within a supportive and innovative environment.
• Engagement in meaningful work supporting risk management and compliance initiatives.
• Development of technical and professional skills in a growing industry sector.
• Collaborative team environment that values diversity and inclusion.
• Potential for career growth and advancement within the organization.

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

Manpower Group is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of Manpower Group and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.