Business Systems Analyst ; NY HELPs

Duties Description The New York State Office of Information Technology Services (ITS) provides operational support 24 hours a day, 7 days a week, 365 days of the year, supporting more than 4,900 applications for 53 New York State Agencies.
The Business Systems Analyst 2, SG-23, will lead systems analysis and design initiatives supporting multiple agencies’ and/or ITS shared service. Specific duties will include, but are not limited to the following:

• Review new and existing enterprise agreements for use with enterprise products and project management.
• Review requests for new/existing ITS products and determine whether a project is necessary.
• Plan, organize, and assign staff to research, gather and evaluate information systems or business process requirements.
• Analyze current or “as-is” state of the business process or functions and process models.
• Document and review requirements for future or “to-be” state of IT system or business processes for critical projects.
• Analyze the impact of changes to IT system requirements or business processes and evaluate business analysis delivery timelines and priorities.
• Work directly with stakeholders to resolve issues with design specification challenges.
• Manage resources involved with system testing and assessing the impact of errors on system function during and after implementation, as needed.
• Schedule and assign staff to write business-focused system documentation and train users on new IT system or business process functions.
• Guide and mentor entry level business systems analyst staff
• Perform the full range of supervisory duties, as applicable.

Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NYHELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.
At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in an NY HELPS title, employees may take part in any promotion examination for which they are qualified.
Either

A. a bachelor’s or higher degree AND three years of business analysis
* experience where your primary duty was performing three of the five following activities: