AI Strategist

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Distyl AI develops AI‑native technologies that enable humans and AI to collaborate, powering the operations of Global Fortune 1000 companies.

In just 24 months we have partnered with some of the world’s largest enterprises—ranging from telecom and healthcare to manufacturing, insurance, and retail—delivering multiple AI deployments with over $100 million impact. Our platform, Distillery, combined with a team of AI Engineers, Researchers and Strategists, pioneers AI‑native systems of work that solve the most complex, high‑stakes challenges at scale.

Distyl is founded and led by former leaders from Palantir, Apple and top national laboratories. We partner closely with OpenAI, going to market with the largest enterprises and collaborating on evaluating and testing the latest models. Backed by Lightspeed, Khosla, Coatue and other industry leaders, Distyl is building the future of AI‑powered enterprise operations.

As an AI Strategist you will be the project lead for customer engagements. Working with a technical lead, you’ll drive a motivated team of engineers and researchers focused on solving our customers’ most critical problems. Your mission is to own business outcomes, ensure that the team creates value for the customer, and earn customer trust. You will manage the entire customer engagement from start to finish.

In a typical engagement you will begin by understanding customer problems and desired outcomes, embed yourself in their complex workflows to identify opportunities where AI can solve pain points, scope a meaningful project, and lead your team to deliver a high‑quality system with accurate models. Because we care about driving real value, your engagement doesn’t stop with system delivery—you are also responsible for driving user adoption and iterating to ensure the product remains valuable to the end user.

• Earn Customer Trust:
  Demonstrate empathy and serve as the face of Distyl, managing relationships from end‑users to executive stakeholders.
• End‑to‑end Workflow & Outcome Ownership:
  Identify the most valuable problems, embed yourself in the customer’s workflow, and ensure high accuracy and reliability to achieve the desired outcomes. Take full ownership and accountability for the engagement’s success.
• Leadership:
  Jointly responsible with a technical lead for leading a team to deliver results to the customer.
• Data Analysis:
  Navigate noisy enterprise data to identify how AI can create reliable outcomes despite real‑world constraints.
• User Adoption:
  Onboard users to our enterprise applications and platform, ensuring they realize value.
• Product Feedback:
  Represent the customer’s voice, surfacing pain points that drive future product improvements.

• Operational
  
  Experience:
  
  Proven record in managing complex projects or strategic leadership roles with client‑facing experience in AI or technology integration.
• Exceptional Communication
  
  Skills:
  
  Capable of earning customer trust and liaising effectively between clients and internal teams.
• User Empathy and Customer Focus:
  Deep sense of user empathy and a customer‑obsessed approach, ensuring solutions are technically sound and aligned with customer needs.
• Thrives in Ambiguity:
  Ability to identify critical problems, define outcomes, and create structure amid competing priorities.
• AI Passion:
  Passion for AI and optimism about its potential to impact the world.
• Coding
  
  Experience:
  
  Proficiency in programming, scripting, or statistical packages (e.g., Python, R, Matlab, SQL).
• Travel:
  Ability to travel 25‑75%, varying by team.

• Competitive salary and benefits package, including equity options, medical/dental/vision covered at 100% for you and your dependents, 401(k) plan, and perks such as commuter benefits and lunch provided in office.
• Opportunity to be part of a mission‑oriented company creating practical adoption during the biggest revolution in human productivity.
• Opportunity to work on cutting‑edge AI technologies and make a real impact on the adoption of LLMs in the enterprise space.
• Collaborative and supportive work environment, with a strong focus on personal and professional growth.
• Exposure to a diverse range of real‑world industries and projects, providing unique challenges and learning opportunities.

Note: Distyl is a hybrid working environment and requires in‑office collaboration 3 days a week. We have offices in San Francisco, CA and New York, NY, and this role is available in either location.