Senior Client Partner

Direct message the job poster from HFS Research

HFS Research is on a mission to become the most influential advisory and research firm at the intersection of services and software. We help enterprises, service providers, and technology firms rethink their operating models through world‑class research, advisory services, and executive communities such as One Council. Our vision for an AI‑first world and the evolution of services‑as‑software shapes how organizations prepare for the future.

To accelerate our growth and influence, we are seeking a high‑impact Senior Client Partner based in North America to expand our relationships across leading service provider clients, enterprise leaders and key technology ecosystem players in North America.

• Grow Wallet Share with Leading IT and BPO Service Provider Clients
  • Deepen and expand relationships with senior executives at top‑tier service providers.
  • Drive revenue growth across research, advisory engagements, and custom programs.
  • Provide strategic guidance that helps client leadership teams shape their market positioning, go‑to‑market strategies, and transformation narratives.
  • Serve as a trusted advisor by aligning HFS insights to client priorities across AI, GBS/GCC, IT and Business Services, and industry trends.
• Engage One Council Executives and Identify AI‑First Deal Labs & Strategic Opportunities
  • Actively engage senior enterprise practitioners across HFS' One Council, strengthening their connection to the HFS enterprise network.
  • Identify opportunities for AI‑first deal labs, helping clients explore and operationalize AI‑driven business and delivery models.
  • Translate insight from One Council discussions into meaningful advisory, research, and partnership opportunities.
  • Facilitate executive briefings, round tables, and strategic dialogues that advance enterprise innovation agendas.
• Build New Strategic Relationships with Big Tech Firms
  • Establish and grow relationships with major cloud, hyperscaler, and AI technology firms.
  • Identify collaboration opportunities that reinforce HFS’s “services as software” vision.
  • Develop joint narratives, ecosystem programs, and partner engagements that expand HFS’s strategic relevance across the technology landscape.
  • Serve as a connector between big tech, service providers, and enterprise leaders to drive market innovation and insight flow.

• 15+ years in client leadership, advisory, sales, or ecosystem‑facing roles within research firms, service providers, consulting firms, or technology companies.
• Proven ability to build trusted relationships with C‑suite and senior executives.
• Strong understanding of enterprise transformation, AI, technology services, cloud, and evolving delivery models.
• Demonstrated success in account expansion and strategic opportunity development.
• Excellent executive communication, storytelling, and facilitation skills.
• Entrepreneurial mindset with the ability to work autonomously and collaboratively in a fast‑paced environment.

• Significant growth in revenue and relationship depth across leading service provider clients.
• Strong executive engagement and high‑value outcomes generated through One Council.
• Multiple AI‑first deal labs launched with strategic clients.
• New and influential relationships with big tech firms that elevate HFS’s ecosystem presence.
• Recognition as a trusted advisor and strategic partner to senior leaders across the services and technology landscape.

Mid‑Senior level

Full‑time

Business Development and Sales

Research Services

New York, NY – $‑$ (approx.)