Account Manager - Digital Marketing; EST

Account Manager

Channel Factory provides intelligent marketing solutions for the next generation of contextual safety, suitability, and performance for brands and agencies. Our platform helps marketers implement, automate, and scale their marketing programs across the world’s largest video library, You Tube and emerging growth channels. We sit at the intersection of marketing and suitability and have a mission of enabling the world’s top brands to consciously connect with the right audience in the right context, maximizing suitability and contextual performance.

$75,000.00 – $85,000.00 per year

• Become a power user of our ViewIQ technology & execute full 360‑You Tube media planning and buying understanding and functionality.
• Serve as the main point‑of‑contact/consultant to clients, communicating how Channel Factory’s products help achieve media goals in the You Tube space—including advisement on YT products, targeting strategy, inventory availability, buying strategy & optimizations, and buying platform assistance (DV360, Google Ads).
• Lead kick‑off calls, set clear expectations, and serve as the single‑point‑of‑contact with Programmatic Solutions for all inquiries.
• Own and grow a book of business by focusing on client retention, growth, and renewals.
• Partner with Sales and independently lead client calls to assist with up‑selling.
• Create and maintain short and long‑term account plans for each designated account.
• Monitor campaign pacing and performance, proactively addressing issues and providing multiple solutions & optimization strategies for under‑performing areas.
• Create mid‑campaign and end‑of‑campaign reports, highlight CF’s effectiveness, and conduct quarterly business reviews (Q ) for key clients.
• Update Salesforce for proper campaign information and revenue tracking.
• Reconcile monthly billing with Finance, ensuring accuracy & timely completion.
• Work closely with Product to improve and enhance our products and ViewIQ platform.
• Stay up‑to‑date with current events and industry changes, sharing suggestions to update our Inclusion List approach and methodology as needed.
• Assist in special projects as needed.

• Self‑starter and curious about digital media, especially You Tube.
• Excellent communicator able to articulate and confidently share ideas; manages multiple clients, campaigns, and projects efficiently.
• Enjoys data/research to create new ideas and solutions.

• 2+ years of You Tube, SEM, SEO, Facebook/PMDs and/or Programmatic/Trading Desk buying experience.
• Client‑facing experience working with both agencies and brands (highly preferred).
• Able to develop and set best practices and train other team members in an evolving digital landscape.
• Proficient in tracking performance data, analyzing results, and optimizing campaigns across multiple technologies and partners.
• Experience in off‑You Tube media, third‑party, and brand studies.
• Strong communication skills: verbal, written, interpersonal, and presentation.
• Advanced knowledge of Excel calculations, pivot tables, and graphs.
• Effective prioritization and self‑direction.
• Highly organized, detail‑oriented, and collaborative.
• Driven and adaptable to a fast‑paced digital world.
• Highest levels of professionalism, integrity, and ethics.
• Bonus:
  Google Ads, DV360, and/or Facebook certified.
• Occasional travel for in‑person collaboration, meetings, and training.

• Work with a leading startup in a high‑demand industry, on a team of experts aiming to transform video ad operations.
• Competitive salary + bonus.
• Comprehensive medical benefits (Medical, Vision, Dental, and Life Insurance).
• Cell phone and Wi‑Fi reimbursement.
• Bill spend stipend.
• Work‑life flexibility.

Founded in 2010, Channel Factory is an award‑winning marketing technology company that helps top global brands and agencies maximize You Tube advertising. Recognized as a technology innovator by Cynopsis and one of the fastest‑growing companies by Inc., Channel Factory has served over three hundred Fortune 500 brands in delivering scalable, brand‑safe, contextually aligned You Tube advertising software and services. By tapping into the deepest…