Director, IT Projects

Overview

Director, IT Projects is a versatile, high-visibility generalist responsible for supporting the CIO across MLS’s most critical technology initiatives. This role is deployed to high-priority, cross-functional projects spanning Business Applications, Information Security, Network Engineering, Sporting Technology, Infrastructure and Cloud, and IT Planning.

The Director provides program leadership, project management, business analysis, and vendor oversight to ensure strategic initiatives are delivered on time, on budget, and aligned with MLS governance, security, and operational standards. The position requires exceptional communication, organizational discipline, and the ability to quickly understand complex technical domains and drive clarity, structure, and momentum across teams.

• Serve as a deployable project leader across cross functional groups of technology
• Lead high-priority and high-visibility initiatives on behalf of the CIO, managing timelines, budgets, risks, and deliverables
• Oversee end-to-end project delivery from discovery through deployment, ensuring clear ownership, accountability, and cross-team alignment
• Conduct business analysis to document requirements, workflows, dependencies, and use cases across diverse technology domains
• Translate business and technical needs into structured project plans, specifications, and functional documentation
• Support the IT planning and budgeting process, including annual planning cycles, forecasting, prioritization, and financial tracking across Technology
• Coordinate RFP processes, system evaluations, and vendor selections for new technologies, renewals, or major upgrades
• Collaborate with the Architecture Review Board and Information Security teams to maintain compliance with MLS governance, integration, and cybersecurity standards
• Drive process improvement, automation, and analytics initiatives to enhance reliability, visibility, and decision-making
• Document project progress through structured summaries, RAID logs, readouts, and action trackers to ensure clear communication
• Manage meeting follow-ups, task assignments, risk tracking, and next-step documentation to maintain accountability and project momentum
• Develop and maintain SOPs, system documentation, operational checklists, and training resources
• Support organizational readiness, user adoption, communication plans, and training for new tools or processes
• Serve as an escalation point, as directed, for critical technical issues, coordinating with internal teams and vendors for timely resolution
• Monitor technology and industry trends to identify opportunities to improve operational performance, security, or user experience

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or a related field required
• 7+ years of experience managing technology projects or programs across multiple IT disciplines
• Experience in enterprise IT environments with exposure to infrastructure, networks, cloud platforms, cybersecurity, and SaaS applications
• Experience managing vendor relationships and RFP processes
• Prior experience in enterprise governance, process optimization, or system integrations preferred

• Proven ability to manage complex, cross-functional technology initiatives in fast-paced enterprise environments
• Ability to quickly learn new technical domains and translate complex information into structured project plans and deliverables
• Strong analytical, documentation, and workflow-mapping skills
• Excellence in meeting management, including structured summaries, action tracking, and executive readouts
• Strong understanding of IT operations across networks, cloud, Info Sec, sporting technology, or enterprise applications
• Skilled in vendor management, contract oversight, and performance tracking
• Familiarity with systems integrations, APIs, data flows, and enterprise reporting
• Exceptional organizational and communication skills, with the ability to influence across business and technical stakeholders
• Experience leading change-management and user-adoption programs
• Proficiency in Asana, Jira, Smartsheet, Microsoft 365, Slack, or similar project management and…