Senior Director, Systems Integration

Senior Director, Systems Integration

Join to apply for the Senior Director, Systems Integration role at KREWE.

We are an independent, high‑fashion eyewear brand rooted in the vibrant culture and boundless creativity of New Orleans, now operating out of both New Orleans and New York City. Since our launch in 2013, KREWE has grown into a dynamic brand celebrated for its distinctive, handcrafted sun and optical frames that reflect a deep commitment to quality, individuality, and design.

We are looking for a Senior Director, Systems Integration to own KREWE’s enterprise systems roadmap execution and integration layer as the business scales. Reporting to the VP of Operations, this leader ensures our core platforms (ERP, WMS/OMS, POS, CRM, PLM, finance/accounting, and BI) work together seamlessly, reliably, and in a way that supports a fast, accurate omni‑channel customer experience. The Sr.

Director is the technical and programmatic driver of systems implementation, adoption, data integrity, and measurable ROI, partnering across Operations, Retail, E‑Commerce, Wholesale, Product, and Finance. This role is based in our New Orleans or NYC Headquarters 5 days a week.

• Own day‑to‑day leadership of the enterprise systems roadmap across ERP, WMS/OMS, POS, CRM/sales tools, PLM, finance/accounting, and data/BI, translating operational strategy into scalable system capabilities.
• Lead implementations, upgrades, and migrations (Net Suite preferred) in transaction‑heavy environments, driving on‑time, on‑budget delivery.
• Design and maintain integration architecture for omni‑channel order flows including DTC e‑commerce, retail, wholesale, BOPIS, ship‑from‑store, store‑to‑home, EDI, and 3PL connectivity.
• Establish and enforce master data management (MDM) standards, data governance, and documentation to ensure accuracy and a true single source of truth.
• Partner with functional owners to define requirements, map processes, and redesign workflows for system enablement.
• Lead change management for systems adoption: SOPs, training, help‑desk enablement, and communication plans to ensure usage sticks.
• Manage external vendors, integrators, and technology partners; negotiate scopes, SLAs, cost controls, and performance outcomes.
• Ensure operational controls in systems: audit trails, access controls, backups, disaster recovery, and compliance with internal policies.

• 8–12+ years leading enterprise systems and integrations for consumer, retail, or omni‑channel DTC brands.
• Proven ownership of ERP (Net Suite preferred), WMS/OMS, POS, CRM, PLM, and finance tools with a track record of successful implementations/migrations and adoption outcomes.
• Strong understanding of omni‑channel order life cycles and the technical integrations that enable them (EDI, 3PL, APIs, middleware/iPaaS).
• Deep data orientation: MDM, data integrity, KPI design, and BI enablement; SQL and modern BI tools (Tableau/Power BI) strongly preferred.
• Ability to translate business requirements into system designs and clear, executable work streams.
• Strong communicator who can align executives, functional leaders, and technical teams.
• Bachelor’s degree required; MBA or relevant advanced degree a plus.

• Competitive wage
• Group health plans: health, vision and dental insurance
• Welfare benefits: life, AD&D, supplemental voluntary coverage
• FSA Plan & HSA Program
• 401(K) Investment Options
• Adoption Assistance, EAP, commuter benefits
• Paid parental leave
• Quarterly cultural spend
• Ongoing training and development, an educational allowance
• 10 paid holidays and paid time off accrual
• KREWE employee quarterly frame allowance (of course!)

Up to $155,000 annually based on experience and qualifications.

KREWE believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are proud to provide equal employment opportunities (EEO) to all employees and applicants without discrimination or retaliation because of race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, veteran status, pregnancy or any other protected characteristic as established by applicable local, state, or federal law.

• Seniority:
  Director
• Employment Type:
  
  Full‑time
• Job Function:
  Information Technology
• Industries:
  Retail Apparel and Fashion