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Product Support Engineer - Frontline Tech & Customer Impact

Job in New York, New York County, New York, 10261, USA
Listing for: Nominal
Full Time position
Listed on 2025-12-15
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Job Description & How to Apply Below
Location: New York

A software infrastructure company in New York is seeking a Product Support Engineer to manage technical support and enhance customer experience. You will be responsible for resolving issues, collaborating with engineering teams, and maintaining technical documentation. Ideal candidates have strong skills in backend programming, database management, and customer support, with a focus on delivering high-quality service. This role includes excellent benefits including unlimited PTO and health insurance coverage.
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