Technical Project Manager Foster Ave Information Technology

Premium Health is seeking a highly organized and collaborative Technical Project Manager (TPM) to support the successful delivery of IT and technology‑driven initiatives across the organization. Premium Health is a rapidly growing FQHC in Brooklyn, and our IT team powers the technology that keeps our patient care, operations, and services running reliably, securely, and seamlessly.

Full time. Hybrid Eligible

• Coordinate the planning and execution of end‑to‑end project activities for IT initiatives, including scope definition, scheduling, budget tracking, and resource allocation in collaboration with IT leadership.
• Collaborate with internal IT staff, department stakeholders, and external vendors to ensure timely and successful project delivery.
• Translate stakeholders’ needs into clear technical requirements, project plans, and roadmaps.
• Support project budget tracking by gathering cost estimates, tracking expenditures, and coordinating procurement activities, ensuring adherence to purchasing policies.
• Assist with vendor selection, contracting, and procurement processes to support project goals.
• Support project intake and triage by reviewing incoming IT requests, clarifying scope and requirements, and coordinating prioritization with IT leadership and stakeholders.
• Monitor project progress, identify risks, and implement mitigation strategies.
• Review and analyze helpdesk metrics to identify trends, recurring issues, and opportunities for workflow or system improvements, and collaborate with IT leadership to prioritize enhancements.
• Conduct workflow and business process analysis with clinical, administrative, and operational departments to understand current processes and identify opportunities for IT‑driven improvements.
• Develop and maintain project documentation, such as charters, timelines, status reports, and post‑implementation reviews.
• Support change management, user adoption, and training related to new systems or system upgrades.
• Ensure compliance with HIPAA, HITECH, and other healthcare IT regulations.
• Continuously improve project management processes, tools, and standards.

• Bachelor’s degree in information technology, Computer Science, Healthcare Informatics, or related field.
• 3+ years of experience in IT project management, preferably in a healthcare or nonprofit setting.
• Excellent communication skills, with the ability to translate technical details for non‑technical stakeholders.
• Strong organization, time management, and prioritization abilities.
• Critical thinking, problem‑solving, and conflict resolution skills.
• Adaptability and comfort managing multiple concurrent projects in a fast‑paced environment.
• Strong customer service mindset, with focus on supporting clinical and operational needs.
• Ability to lead cross‑functional teams and build consensus across departments.
• Proficiency with project management tools (e.g., MS Project, Wrike, Asana, Jira, Trello).
• Basic understanding of networking, cloud, security, or database environments.
• Familiarity with HIPAA compliance and healthcare IT standards.
• Experience conducting business process analysis and stakeholder interviews.

• PMP, CSM, or other similar certification.
• Proficiency with data reporting or analytics tools.
• Strong understanding of EHR systems (e.g., eClinical
  
  Works, Epic, Next Gen).
• Experience working in an FQHC or community health environment.
• Knowledge of HL7, FHIR, or other healthcare interoperability standards.

$110,000–$130,000 commensurate with experience

• Public Service Loan Forgiveness (PSLF)
• Medical, Dental and Vision coverage with MERP
• 403(b) Retirement plan with employer matching contribution