Electronic Healthcare Systems Analyst, Hospice Home Care

Overview

Provides planning, analysis and support related to the Homecare Homebase EMR and other hospice systems and operations. Researches and prioritizes system related issue resolutions. Prepares reports for management. Works under moderate supervision.

• Researches and analyzes technical/operational problems surrounding systems/applications; makes recommendations for resolution. Refers complex and unresolved issues to management.
• Assesses system "bugs" and works with HCHB technical staff to define resolution plan. Collaborates with leadership to prioritize order of resolution.
• Gathers business requirements for system updates/changes; develops project plans for the development, testing and implementation of those changes.
• Works with management to communicate system updates/changes to clinical and operations staff. Provides direct training, as needed.
• Performs system administration tasks, such as granting system access, creating forms, importing pharmacy data, and performing other data integrity and reconciliation analyses.
• Works collaboratively with members of IT to communicate data/system needs.
• Retrieves data from mainframe and other constructed databases, reviews accuracy of data prior to analysis and corrects discrepancies.
• Analyzes data, identifies trends, reoccurring problems, statistically significant findings and prepares reports/summaries for management review.
• Prepares reports, tables, graphs, statistical analyses and provides explanatory documentation. Compiles and analyzes data sets using appropriate software. Summarizes data in user friendly reports that include statistical summaries and qualitative analysis.
• Understands systems and programs used within program in order to respond to systems/operations/data needs. Keeps informed of latest technology.
• Participates in special projects and performs other duties as assigned.

Education:
Bachelor's Degree in related field of study required

Work Experience:
Minimum of three years of experience in business operations or general office experience required

Effective oral/written communication, interpersonal and analytic skills required

Proficient with personal computers, including Microsoft Windows, Word and Excel required

General knowledge of mainframe systems and pen-based systems preferred

USD $63,800.00 - USD $79,800.00 /Yr.

VNS Health is one of the nation s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 "neighbors" who look to us for care.

Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.