Senior Product Manager

Remote – United States

Senior Product Manager

Senior Director of Product Management

35‑hour work week, Monday through Friday

$121,000 - $170,000 (range for New York City; adjusted for other localities; factors such as skills and experience are considered)

Remote. In‑person attendance is expected twice per year for the annual, weeklong all‑staff summit, once per quarter for senior leaders, and once per month for the executive team. Staff not located in the NYC area are required to travel for these meetings.

Health insurance (medical, dental, vision); retirement contribution with additional match option; paid life insurance and AD&D; paid leave (PTO, compassionate, volunteer, holiday, parental); short‑term and long‑term disability; pre‑tax transit; flexible spending accounts; supplemental insurance; summer hours; PSLF‑eligible employer.

• Own core SaaS product functionality including AI‑enhanced user experiences, intelligent workflows, metrics, and platform KPIs in partnership with the Director of Product Management.
• Lead Product Discovery with Engineering, Design, and Research to prototype and implement solutions using emerging technologies that automate workflows, surface insights, and deliver critical context at scale—continuously evaluating new tools to maintain competitive advantage.
• Partner with product teams to prioritize work toward collective OKRs, target metrics, and customer‑driven features.
• Shape product strategy through user feedback, competitive analysis, AI market trends, and stakeholder input to inform current and future data and technology needs.
• Execute day‑to‑day product operations: manage product backlogs, maintain Jira boards, attend daily scrums, provide trade‑off decisions, and approve releases as part of CI/CD processes.
• Create and maintain product documentation and release notes for internal and external stakeholders.
• Present product updates, value propositions, and competitive differentiators to cross‑divisional teams and external audiences.
• Create and own the sunset plan for legacy platforms (Foundation Directory, Guide Star Pro, Charity Check, Foundation Maps).
• Foster team unity and cross‑team collaboration while embodying Candid's values and championing innovation in emerging technologies.

• 5+ years of Product Management experience with complex, data‑driven SaaS products.
• Deep familiarity with AI and emerging technologies, especially prototyping, generative tools, and practical implementations.
• Experience with B2B subscription products (Salesforce or similar) and payment processing systems including credit card and ACH.
• Technical proficiency with data queries, APIs, and search technology (nomenclature, approaches, and tooling).
• Proven ability to facilitate cross‑functional collaboration between design, engineering, and business stakeholders.
• Strong documentation skills: technical specifications for internal teams and simplified content for external audiences.
• Experience with Agile methodologies (Kanban and Scrum) and Atlassian tools (JIRA, Confluence).
• U.S.
  
  -based work hours preferred (EST–PST).
• Willingness to perform other duties and special projects as needed/requested.
• Sensitivity and respect for racial, gender, sexual orientation, and cultural differences.
• Champions and represents Candid’s core values: driven, direct, accessible, curious, and inclusive.

Candid’s mission is to get you the information you need to do good. We provide comprehensive data and insights about the social sector, enabling nonprofits and funders to connect, collaborate, and create lasting change. Candid is a qualifying nonprofit under the Public Service Loan Forgiveness Program, allowing employees to claim employment time on their PSLF application.

Candid is an equal opportunity employer. Candid provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

For more information on positions available at Candid, please visit our website:
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