Manager, Instructional Design

Who We Are:

Sirius

XM and its brands (Pandora, Sirius

XM Media, Ads Wizz, Simplecast, and Sirius

XM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing Sirius

XM’s vision to life every day.

Sirius

XM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. Sirius

XM’s platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of Sirius

XM, is the largest ad-supported audio entertainment streaming service in the U.S. Sirius

XM's subsidiaries Simplecast and Ads Wizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company’s advertising sales organization, which operates as Sirius

XM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. Sirius

XM, through Sirius

XM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, Sirius

XM offers connected vehicle services to automakers.

As the Manager, Instructional Design you'll play a critical role in shaping the learning culture and driving the professional growth of our contact center agents. By designing and developing innovative, scalable learning solutions, you will empower employees across the organization to unlock their full potential and excel in a dynamic media and entertainment environment. Additionally, you'll transform complex concepts into engaging, accessible learning experiences by collaborating closely with subject matter experts and stakeholders, ensuring training content drives meaningful knowledge transfer and business results.

• Lead the design and development of scalable learning programs and materials across a variety of modalities (e-learning, virtual instructor-led, in-person, blended, etc.)
• Manage end-to-end instructional design processes, including needs analysis, curriculum design, content development, deployment, and evaluation.
• Collaborate with subject matter experts (SMEs), HR Business Partners, and cross-functional teams to translate complex concepts into engaging learning solutions.
• Leverage learning technology tools (LMS, authoring tools, digital platforms) to deliver and manage training content.
• Develop measurement strategies to assess learning impact and effectiveness, using data to inform iteration and improvement.
• Stay informed of emerging trends and best practices in instructional design, adult learning theory, and workplace education.

• Bachelor’s degree in Instructional Design, Learning & Development, Education, or related field (Master’s preferred).
• 5+ years of experience in instructional design and curriculum development, preferably in a corporate environment.
• Proven experience managing the design of scalable and engaging learning programs.
• Strong project management and stakeholder engagement skills.
• Expertise in learning design tools (e.g., Articulate 360, Adobe Captivate, Camtasia, etc.) and familiarity with LMS platforms (e.g., Workday Learning, Cornerstone, etc.) preferred.
• Preferred experience working…