Desktop Support

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana, with delivery centers in 20 locations across North America, India, and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana.

Position: Desktop Support
Location: Elmsford, NY
Pay Rate: $15.71/hr
Pick-up

Location:

404 FIELDCREST DRIVE, ELMSFORD, NY 10523

Manager Notes: ALL GENERAL AND TECHNICAL QUESTIONS MUST BE ON ALL RESUMES AT THE BOTTOM OR THEY WILL BE REJECTED!

• CompTIA A+ certification
• Experience with Laptop and Desktop Break/Fix
• Include specific general and technical questions on each resume

The candidate will handle PC hardware break-fix calls at various locations. Reliable transportation is required. Must pass drug and background screening and complete required product training.

• Expertise in Dell Desktop PC installation and support

• Must pass drug and background screening
• Must complete required product training

• Must understand and be comfortable with the following:
• Primarily responsible for Dell laptop break-fix. Must have built several computers from scratch.
• For NYC: walking and public transportation in Manhattan and Brooklyn, carrying 15-30 lbs of parts.
• Report to the Unisys downtown office at 9 am daily, located two blocks from the NY Stock Exchange.
• Business casual attire required.
• Excellent communication skills, professional attitude, and proficiency in email communication via smartphone.
• Work hours are variable, averaging 30-40 hours/week, with no guaranteed hours.
• Candidate must bring $31 on the first day for a weekly metro card; expenses reimbursed upon submission.
• Must pass all 19 Dell exams prior to an offer; sponsorship available for top candidates.

Sandra Taylor