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Field Service Representative

Job in Village of East Syracuse, New York, USA
Listing for: Byrne Dairy
Full Time position
Listed on 2025-11-26
Job specializations:
  • IT/Tech
    Systems Engineer, IT Support
Salary/Wage Range or Industry Benchmark: 70200 - 87800 USD Yearly USD 70200.00 87800.00 YEAR
Job Description & How to Apply Below
Location: Village of East Syracuse

Job Description:

Saab, Inc. is seeking experienced Field Service Engineers with a strong technical background in operating, maintaining, troubleshooting, and repairing Air and Missile Defense systems, Command and Control (C2) systems, or other advanced weapons systems. This hands‑on role requires extensive short‑notice travel, with some assignments exceeding 60 days at a time. Candidates must be able to work effectively in demanding operational environments, both independently and as part of a team.

The ideal candidate has strong technical problem‑solving skills, a desire to support others, and is comfortable delivering customer training in both formal and on‑the‑job settings. Experience in a Military Occupational Specialty (MOS) or Air Force Specialty Code (AFSC) related to advanced weapons systems is preferred. This position provides the opportunity to work with cutting‑edge defense technologies and contribute directly to mission success.

Responsibilities include:

  • Diagnose, troubleshoot, repair, and debug complex systems using manuals, schematics, and reach‑back support to address electro‑mechanical issues.

  • Troubleshoot and resolve complex system issues independently or in collaboration with others.

  • Serve as the primary interface with customers while on site.

  • Support customer installations and training activities.

  • Deliver training to customers on the operation and maintenance of Saab products.

Compensation Range: $70,200 - $87,800

The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.

Skills and Experience:

Required Qualifications:

  • High School Diploma is required. A BA/BS degree in an engineering discipline is preferred.

  • 2+ years of experience in a related field, OR 4+ years of relevant military service as an Air Defense or Battle Management system operator/maintainer.

  • Must have an active U.S. DoD SECRET Clearance or have previously held one.

  • Ability to lift, remove, and replace components weighing up to 50 pounds.

Desired

Qualifications:

  • Experience operating, integrating, maintaining, troubleshooting, and repairing complex weapons systems or command and control components.

  • Ability to perform preventive and corrective maintenance in accordance with established procedures.

  • Ability to identify, develop, and execute troubleshooting or maintenance actions that extend beyond standard written procedures.

  • Strong problem‑solving and analytical skills used to diagnose and repair radar components, hardware, and operating systems.

  • Proficiency with diagnostic test equipment, including digital multimeters (DMM) and oscilloscopes.

  • Ability to recognize performance degradation and provide recommendations to restore or improve system effectiveness.

Citizenship Requirements:

Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Drug‑Free Workplaces:

Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug‑free workplaces. As a condition of employment, candidates will be required to pass a pre‑employment drug screen.

Benefits:

Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work‑life balance, a business casual atmosphere and comprehensive benefits.

Highlights include:

  • Medical, vision, and dental insurance for employees and dependents

  • Generous paid time off, including 8 designated holidays

  • 401(k) with employer contributions

  • Tuition assistance and student loan assistance

  • Wellness and employee assistance resources

  • Employee stock purchase opportunities

  • Short‑term and long‑term disability coverage

About Us:

Saab is a leading defense and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 19,000 talented people, Saab constantly pushes the boundaries of technology to create a safer, more sustainable and more…

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