Jr. Reporting Analyst

Jr. Reporting Analyst

Join to apply for the Jr. Reporting Analyst role at International SOS.

The Junior Reporting Analyst is an entry-level role focused on supporting the Client’s Service Delivery team with data analysis and customized reporting.

• Pull data from Client and Company systems and databases.
• Cross-check and analyze reports to identify discrepancies, providing findings to Service Delivery.
• Collaborate with Service Delivery to resolve schedule discrepancies and apply correct reporting codes.
• Collaborate with the Workforce Manager to ensure accurate and timely reporting for payroll.
• Ensure all schedule and attendance codes are entered into WFM for accurate payroll reporting.
• Deliver reconciled, finalized adherence reports to Service Delivery.
• Other duties as assigned.

• High level of proficiency in data mining & the use of data platforms (i.e., Excel).
• Ability to use reporting and visualization platforms such as Power BI or Tableau to analyze and present data effectively.
• Strong analytical skills with the ability to prepare, present, and communicate data insights effectively.
• Detail‑oriented and highly skilled at accurately reviewing and reconciling data to ensure consistency and compliance.
• Demonstrated ability to provide prompt, efficient support to internal stakeholders.
• Excellent organizational skills with proven success meeting deadlines.
• Ability to work independently while managing time and priorities effectively.
• Ability to thrive in a fast‑paced environment, demonstrating resourcefulness and adaptability to meet the evolving needs of customers.
• Ability to maintain a strong professional presence, demonstrated through verbal & written communications & workplace demeanor.

• High school or secondary school required.
• Minimum two (2) years experience working in an analytical and data‑centric role.

• Ability to communicate in English (verbally and written) in a polished and professional manner is required.

This position is a non‑travel position.

Must have a dedicated, quiet, and private workspace free from distractions. Ability to sit and remain at a desk for extended periods (up to 8 hours per day) while operating a computer and telephone headset. Reliable high‑speed uninterrupted internet connection meeting minimum company standards. Ability to use hands and fingers to operate a computer keyboard, mouse, and other office equipment. Clear, polished and professional verbal & written communication and active listening skills to effectively interact with clients and team members.

May occasionally require walking, standing, or light lifting (up to 10 pounds) of equipment such as a laptop or office supplies.