Certified Epic Bridges Interface Analyst
Certified Epic Bridges Interface Analyst
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Position SummaryThe Epic Bridges Interface analyst is the primary contact for the interfaces they are assigned to implement and support. They coordinate analysis sessions to identify interface business needs, create technical designs, and own issue triage necessary to implement and support their assigned interfaces. They work closely with the interface project manager, application teams, and technical teams to ensure that interfaces meet the needs of end users.
Responsibilities- Managing the entire implementation cycle of interfaces, web services, and industry-standard APIs (such as FHIR), including analysis, design, specification, implementation, go-live, and support.
- Working closely with application teams, subject matter experts, and third-party application experts to determine business needs, document requirements, and configure interfaces per the requirements. Partnering with these groups to diagnose the resolve interface-related issues and supporting ongoing application projects as needed.
- Reviewing, triaging, and resolving day-to-day interface errors, including coordinating with technical teams, application teams, and third-party system representatives as necessary.
- Identifying and escalating risks associated with technical project tasks and third-party systems.
- Coordinating interface‑specific tasks and activities like testing, build, cutover planning, and go‑live by engaging subject‑matter experts, vendors, server and networking teams, Epic client system administrators, and interface engine developers.
- Working with interface engine developers to develop data‑translation strategies to support the needs of Epic and your third‑party systems.
- Providing proactive support by monitoring live interfaces and collaborating with experts to resolve issues.
- Performing other duties as assigned.
- Preferred but not required certification in Epic Bridges, Data Courier, or Core point.
- Bachelor’s degree in computer science, Management Information Systems, Engineering, or comparable and 5 years of relevant work experience.
- Proficient with MS Office applications.
- Prior working experience with developing, implementing, and/or supporting interfaces and/or interface engines.
- Prior strong analytical, communication, and troubleshooting skills.
- Work history/knowledge of business requirements and their impact on technical solutions.
- Prior experience working in a complex environment to manage multiple concurrent communication needs.
- Skill at tracking tasks, defining next steps, identifying owners, and holding others accountable.
- Ability to coordinate activities and facilitate meetings involving multiple stakeholders, including vendors, subject matter experts, interface engine developers, and end users.
- Preferred but not required certification in Epic Bridges, Data Courier, or Core point.
- Bachelor’s degree in computer science, Management Information Systems, Engineering or comparable and 5 years work relevant experience.
- Proficient with MS Office applications.
Establishing Relationships
Builds effective networks, working relationships, and alliances in order to collaborate effectively within department and organization. Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others.
Peer Support
Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively within the team.
Inspiring and Motivating Others
Fosters commitment and cohesiveness by facilitating cooperation and working as a team within the organization toward goal accomplishments. Works well with others, build consensus, and ensures cooperation to complete tasks and positive workflow.
Demonstrating Emotional Intelligence
Exercises self‑leadership, self‑awareness, and self‑regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills.
Acting with Integrity
Interacts with others…
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