HR Technology Intern

People Experience & HR Technology Intern

New York, New York, United States

Diligent is the AI leader in GRC solutions, helping organizations around the world turn governance, risk, compliance, audit, and ESG into a competitive advantage. Within HR we're embarking on our own transformation journey to fundamentally redesign how our people experience HR ’re looking for an HR Technology & People Experience Intern who is deeply interested in the intersection of people and systems—someone who can think critically about how to make our employee experience better, more scalable, AI-native, and user-friendly.

During a 10-week window of our Workday implementation, you’ll have a front-row seat and play a meaningful role, gaining exposure to AI-enabled process redesign, user acceptance testing, data migration and validation, AI agent development, documentation creation, and more.

You’ll join a broader cohort of interns and participate in core internship program activities, while being embedded in the HR function as part of the transformation team. You’ll report to the Senior Director of HR AI & Systems Transformation (based in London) while working from our New York office, collaborating closely with HR, IT, Finance, and regional teams. Our HR team is global, so you’ll build relationships locally, work with increasing independence, and learn to collaborate effectively across time zones as we shape the future of HR at Diligent.

• Redesign documentation and employee experience by mapping current vs. future-state HR processes (onboarding, performance, time off, offboarding) and identifying opportunities to simplify and improve.
• Create clear, user-friendly guides, FAQs, and training materials to support Workday adoption for employees and managers.
• Support Workday implementation through data validation and cleanup (Oracle vs. Workday), HR process and policy inventory, and user acceptance testing with clear issue documentation.
• Innovate with AI by helping design and refine Diligent
  
  GPT (powered by Glean) and other AI-enabled tools, structuring knowledge, testing responses, and proposing new use cases that are ethical and user-friendly.
• Drive analytics and insights by analyzing HR data in Excel and Tableau and contributing to the redesign of metrics and dashboards that track organizational health.
• Collaborate across a global HR ecosystem, partnering with HR Operations, HRIS, regional HR, and cross-functional teams in IT, Finance, and Legal.

• Data comfort and Excel skills (pivot tables, formulas, data analysis) or strong aptitude and eagerness to learn quickly (Tableau or previous data analysis work is a plus but not required).
• Excellent written communication and attention to detail, able to make complex information clear and spot inconsistencies or gaps that others might miss.
• Proactive, collaborative working style, knowing when to take initiative, when to ask for help, and when to escalate or partner with others.
• Pursuing or recently completed a related degree (e.g., HR, IS, Analytics, CS, Product Management).

U.S. pay range

$20 - $20 USD

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we re building the future with people who think boldly and move fast. Whether you re designing systems that leverage large language models or part of a team reimagining workflows with AI, you ll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA; we look for individuals willing to ask the big questions and experiment fearlessly—those who embrace change as an opportunity.

The future belongs to those who keep learning, and we are building it together. At Diligent, you re not just building the future—you re an agent of positive change, joining a global community on a mission to make an…