Associate Director, HR Business Partner

As the HR Business Partner, you will play a pivotal role at Hello Fresh, bringing objectivity to the team and value to the business by working closely with the Head of People, North America to execute the strategic direction, drive performance through people, and build a compelling work environment with an emphasis on engagement.

With a passion for the business, you will quickly learn its rhythm, how it functions, and how operations must ebb and flow to delight our customers. Primary responsibilities will be focused on building and leveraging our HR Business Partner and Center of Excellence models to provide a world‑class employment experience for our teams.

You will report directly to the Head of People, North America and work directly with business leaders across the Headquarters location.

This is a hybrid role with a need for on‑site presence at minimum 2-3 days per week. You will be responsible for:

• Build solid relationships with each of your business and functional leaders, serving as the main point of contact for HR.
• Serve as the main HR contact for functional leaders up through VP‑level, their teams (approximately 100 salaried/HQ employees), and interface regularly with members of the Executive team.
• Be a role‑model leader and champion of change, building organizational trust and promoting a positive workplace culture. Partner and communicate regularly with leadership on trends.
• Provide coaching and guidance to leaders and employees regarding employment issues in areas such as policy and procedure interpretation/application, coaching and corrective action, leaves of absence, development plans, and terminations.
• Review, interpret, administer, and ensure compliance with federal, state, and local employment laws, and company policies and procedures. Partner with Employee Relations and Legal on any agency charge responses.
• Work with leaders to proactively create and maintain workforce staffing plans. Manage recruiting efforts in partnership with the Talent Acquisition COE to ensure that competent, diverse, and skilled workers are hired, while minimizing turnover.
• In partnership with the Total Rewards COE team, oversee the implementation and execution of all benefits and compensation policies, procedures, programs, and communications. Provide guidance on benefits and compensation strategy planning and administration.
• Spearhead initiatives for client groups by developing programs and services to increase employee engagement, retention, and job satisfaction.
• Lead Talent Management events (including succession planning) in partnership with the Head of People, L&OD COE, and leadership to ensure a solid talent pipeline and readiness for advancement.
• In partnership with the L&OD COE, deliver onboarding, leadership training for all leaders, and compliance training on various HR topics, including ethics, labor laws, policies, and procedures.
• Oversee the performance management process and provide guidance to leaders on employee reviews and evaluations. Provide training and consultation as necessary.
• Develop strong relationships across the organization to strengthen HR involvement.
• Perform all other duties as assigned.

You are a:

• Combination of education in Human Resources and 6+ years of human resources management experience, preferably within a high‑growth, fast‑paced, tech‑related field or start‑up environment.
• Solid understanding of HR issues specific to startup and/or CPG and tech companies.
• Innovative, strategic thinker who can effectively leverage data to improve efficiency in a production‑focused operational environment.
• Demonstrated experience leading change management initiatives, specifically in organizational design/structure, People program development and implementation, and/or People service delivery.
• Strong stakeholder management skills, particularly in business partnering with senior business leaders and global counterparts.
• Strong knowledge and experience with federal, state, and local employment laws.
• Excellent coaching and conflict resolution skills, with demonstrated experience leading complex workplace investigations.
• Ability to develop and execute a proactive employee and labor relations strategy…