Senior Analyst - Recruiter​/IT

Overview

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 29 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues.

That is where you come in!

Job Summary

We are looking for a skilled Recruiter with 3–6 years of experience to support high-volume hiring for Help Desk and technical support roles in NYC. The role requires strong expertise in bulk hiring, combined with hands-on exposure to IT/technical recruitment. The recruiter will play a key role during peak hiring seasons and work closely with hiring managers to meet aggressive hiring timelines.

• Bulk / high-volume hiring expertise
• Help Desk / Technical Support recruitment
• End-to-end recruitment lifecycle management
• Strong stakeholder communication and coordination
• Experience using ATS and recruitment platforms

• IT / technical recruitment exposure
• Vendor and referral program management

• Bulk Hiring – Help Desk / Support Roles
  • Manage end-to-end recruitment for high-volume Help Desk and Technical Support positions
  • Execute bulk hiring initiatives during peak seasons (Back-to-School: April–August)
  • Screen candidates for customer service skills, technical aptitude, and role fit
  • Coordinate interview scheduling, hiring events, and offer management
  • Maintain a strong candidate experience across high-volume pipelines
• IT & Technical Recruitment
  • Support hiring for IT roles as required
  • Conduct initial technical screenings aligned with role requirements
  • Partner with technical panels and hiring managers for candidate evaluation
• Stakeholder & Process Management
  • Collaborate with Hiring Managers, HR, and Operations teams
  • Maintain accurate recruitment data, pipeline status, and hiring metrics
  • Ensure adherence to internal recruitment processes and US hiring compliance
  • Work with staffing vendors and referral programs when needed

• 3–6 years of recruiting experience with strong exposure to bulk/high-volume hiring
• Proven experience hiring Help Desk, Technical Support, or Customer Support roles
• Prior experience or working knowledge of IT/technical recruitment
• Knowledge of US employment laws and compliance standards
• Experience using ATS and recruitment platforms
• Strong communication, coordination, and stakeholder management skills
• Ability to work in a fast-paced, deadline-driven environment

• High-volume hiring expertise
• Strong planning and execution skills
• Excellent candidate and stakeholder engagement
• Data-driven and process-oriented mindset
• Adaptability to seasonal workload demands

Salary Range: $88K-$93K Gross (includes base + bonuses) + standard Nagarro benefits

Disclaimer:
Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.