People and Operations Coordinator- Counseling In Schools

Counseling In Schools (CIS) is a dynamic community-based organization founded in 1986 with a mission to promote the emotional and social growth of children so that they can thrive in school and succeed in life. For nearly 40 years, Counseling In Schools has created and fostered relationships with local schools, homeless shelters, and communities to enable New York City’s children to thrive – academically, socially, and emotionally.

Our expert team includes licensed mental health and youth development professionals who fully integrate into the community, providing programs that equip children, families, teachers, and administrators with the right tools for preventing and coping with the challenges they face. We envision and work toward a bright future, full of possibilities, where each child can flourish and reach their full potential.

We are seeking a highly organized, detail-oriented, and proactive People and Operations Coordinator to join our organization. The ideal candidate will rely on experience, exercise excellent judgment and multi-task within a variety of situations, with strong written and verbal communication, administrative and organizational skills, and the ability to maintain a realistic balance among multiple priorities. This is a highly visible position, representing the Chief Operating Officer (COO), Human Resource Department and the organization to many internal and external stakeholders and potential employees.

A great candidate will possess the ability to collaborate with colleagues across departments to solve problems and design solutions. The People and Operations Coordinator will play a crucial role in ensuring our nonprofit operates efficiently while supporting our most valuable asset – our people.

• Assist with the management of daily operations including coordinating with various departments to ensure smooth operations
• Provide reports on the impact and efficiency of operational systems i.e., hr recruitment, service inquiries, etc and suggest platforms or procedures that increase efficiency
• Assist COO with the development, implementation and coordination of operational procedures and policies to increase organizational efficiency and accuracy
• Assist COO to create, monitor and analyze inter-departmental performance metrics and develop strategies to improve operations
• Prepare operational reports and documents
• Identify areas where improvements can be made in the organization, and contribute to innovation in operational processes
• Represent COO with a high level of professionalism to outside constituents and internal departmental staff
• Keep COO abreast of operational items that arise during the day, while executing good judgment regarding level of urgency
• Manage and maintain COO calendar to ensure no conflicts or issues arise
• Assist with the management of vendor relationships, including negotiating contracts and managing service delivery scheduling
• Develop and manage operational budget
• Accurately process expense reports on a weekly basis for COO
• Assists with other duties as directed by COO

• Assist in recruiting, hiring, and onboarding new staff, volunteers, and interns
• Review resumes and applications, conduct initial screenings of candidates and perform reference checks
• Coordinate and schedule interviews and provide necessary information to candidates
• Oversee the NYC Public Schools clearance system (PETS) process and ensure compliance
• Maintain constant updates on candidates in the recruitment pipeline
• Engage in frequent coordination with the programming department on hiring needs
• Maintain an updated candidate database
• Manage verbal and email candidate communication throughout the recruitment process in a timely manner
  
  Gather and provide feedback to candidates, ensuring a positive experience
• Assist in new employee onboarding and orientation processes
• Ensure completion of all pre-employment requirements by new hires
• Ensure HR-related databases (e.g., HRIS) are updated and well-organized
• Prepare and maintain HR and operational reports for leadership

• Ex…