Payroll Technology Specialist

Overview

Payroll Technology Specialist in the HR function. The role focuses on optimizing and managing payroll systems in US-CA-PR, ensuring data integrity across payroll and integrated systems, file integrations, security access, system setup, data collection, and educational needs for payroll users.

This hybrid role reports to the Regional HRIS Tech & Operations Lead and is based in the New York Support Office.

• System Configuration and Compliance: Design, configure, and maintain payroll and integrated systems to reflect the latest compliance regulations and internal policies. Ensure configurations align with organizational goals and evolving requirements.
• Data Integrity and Integration: Manage data integrity across payroll and integrated systems by monitoring integration files, analyzing data, and running queries to ensure the accuracy of information imported from HRIS Success Factors and integrated systems like workforce management solutions.
• Process Optimization: Continuously evaluate and optimize payroll system and business processes in partnership with the Payroll Operations manager and other key stakeholders to enhance operational efficiency and maintain data quality.
• Knowledge Management: Create and maintain comprehensive documentation for payroll and integrated systems. Define and implement standards and procedures to validate data integrity and ensure operational viability of business processes.
• User Access and Security: Oversee user access management for payroll systems, ensuring proper access levels based on roles and responsibilities, including user creation, updates, and removal as needed.
• Reporting and Audits: Design and maintain custom reports for audits, compliance checks, and mandatory reporting. Ensure payroll data and related information are readily available and compliant with internal and external requirements.
• Collaboration with Stakeholders: Work with stakeholders across HR, People Insights, Global, Technology teams, and other collaborators to ensure payroll procedures are up to date and explore opportunities to improve payroll services.
• Project Management: Manage projects related to payroll system implementations, upgrades, and enhancements, ensuring delivery on time, within scope, and within budget. Be a key stakeholder for projects impacting payroll systems or processes.
• System Upgrades and Testing: Lead activities related to review, testing, and implementation of system upgrades and payroll solutions. Drive end-user testing to ensure successful deployment of new features.
• Technical Issue Resolution: Partner with technical teams to investigate application issues, perform root cause analysis, and develop action plans with workarounds or permanent solutions for service requests.
• Vendor Management: Partner with Payroll US & PR Manager to manage payroll system vendors and relationships, including reviewing contracts and ensuring timely service delivery.
• Support: First line/back-up for questions related to Success Factors, Payroll Systems, and Service Support within Region Americas, providing customer service on inquiries.

• Associates or Bachelor's degree in Human Resources, HRIS, Business Administration, IT/IS, MIS, or related field preferred.
• 4-6 years of managing HRIS/Payroll systems, with preference for UKG/Dayforce in large retail environments.
• Experience in payroll and workforce management systems implementation.
• Experience with multiple payroll and workforce management systems is highly preferred.
• Proficient in Microsoft Office, particularly Excel and PowerPoint.
• Strong communication skills across departments and with the headquarters.
• Ability to work in a fast-paced environment and multitask.
• Ability to maintain a high level of confidentiality.
• Spanish bilingual preferred.

• We value diverse backgrounds and strive for an inclusive environment.
• We are a values-driven organization guided by our seven values and long-standing history.
• Access to Colleague Resource Groups (CRGs) for community and networking opportunities.
• Inclusive culture where you can be yourself at work.
• Large global talent community with opportunities for career…