Director of Caregiver Services Job New York New York USA,HR/Recruitment

Location: New York

POSITION SUMMARY

The Director of Caregiver Services is responsible for overseeing compliance, payroll, recruitment, onboarding, and training of caregivers and internal staff associated with these functions. This leadership role ensures that operational processes align with federal, state, and local regulations, and fosters a supportive and professional work environment.

JOB DESCRIPTION

Compliance & Record Maintenance:
Ensure adherence to all relevant regulations and standards, including federal, state, and local labor laws, as well as home care licensing requirements.

Payroll Administration:
Oversee the payroll process to ensure accurate and timely payments to caregivers and staff.

Recruitment and Retention:
Develop and implement effective strategies to attract and retain qualified caregivers.

Onboarding & Training:
Design and execute comprehensive onboarding programs for new caregivers.

Team Management:
Directly supervise internal staff responsible for compliance, payroll, recruitment, onboarding, and training functions.

Reporting & Analytics:
Generate reports to monitor caregiver recruitment, training progress, and compliance status.

Employee Engagement:
Foster a supportive and inclusive culture for caregivers and staff.

RESPONSIBILITIES

Conduct periodic audits of caregiver and staff files to maintain compliance with agency policies and regulatory requirements.

Monitor and enforce compliance with internal policies related to caregiver and staff performance, documentation, and training.

Resolve payroll-related discrepancies in collaboration with HR and finance teams.

Monitor payroll compliance with applicable wage and hour laws.

Develop and coordinate mandatory and ongoing training programs to ensure competency and compliance.

Ensure proper orientation and preparation of all new hires to meet job requirements.

Set clear goals and expectations, and provide regular performance feedback.

Facilitate professional growth and development opportunities for team members.

Collaborate with HR leadership to create and update policies and procedures related to caregiver services.

Implement initiatives to enhance operational efficiency and caregiver satisfaction.

Present findings and recommendations to the HR Director and other senior management.

Address concerns and grievances promptly to maintain high levels of employee morale.

Provide corrective action as needed.

WORK ENVIRONMENT

Works in an office environment with regular exposure to staff and patient elements and occasional stress.

COGNITIVE REQUIREMENTS

Must work cooperatively with others and perform a wide variety of complex and complete tasks involving office equipment and machinery.

QUALIFICATIONS

Bachelor’s degree in Human Resources, Business Administration, Healthcare Management, or a related field (Master’s degree preferred) OR a minimum of 5 years of experience in HR or operational roles in a home care setting.
Strong understanding of employment laws, payroll systems, and caregiver compliance standards.
Exceptional organizational and leadership skills.
Strong interpersonal and communication abilities.
Excellent organizational skills with attention to detail.
Excellent interpersonal and communication skills.
Investigative ability, highly organized, self-motivated, takes initiative.
Adaptability to pressure.

#J-18808-Ljbffr


Increase/decrease your Search Radius (miles)



Job Posting Language