Human Resources Coordinator

POSITION SUMMARY

The Human Resources Coordinator is responsible for providing administrative, operational, and systems support across the Human Resources function. This position focuses on maintaining accuracy in HRIS, coordinating volunteer processes through Volgistics, supporting talent acquisition by scheduling interviews, monitoring the HR inbox, and managing various HR administrative functions. The HR Coordinator plays a critical role in ensuring smooth HR operations, compliance with organizational policies, and a positive experience for staff and volunteers.

Administrative & Systems (50%)

• Maintain employee records in the HRIS, ensuring accuracy and data integrity.
• Generate HRIS reports to support audits, compliance, and HR metrics.
• In collaboration with payroll, lead configuration and customization of HRIS modules to align with organizational policies.
• Evaluate and implement new HRIS features to improve workflow efficiency and compliance.
• Manage relationships with HRIS vendors.
• Develop training programs for HRIS users across departments.
• Support HR projects, meetings, and trainings by preparing materials, scheduling, and taking minutes.
• Maintain personnel filing software, ensuring records are organized and accessible.
• Monitor and track HR-related compliance activities, escalating issues as needed.

Volunteer Coordination (20%)

• Manage volunteer records, onboarding, and scheduling through Volgistics.
• Support volunteer engagement by maintaining accurate data and responding to volunteer inquiries.
• Develop and maintain standard operating procedures for volunteer onboarding, training, and compliance.
• Interpret and enforce volunteer onboarding compliance policies, including background checks, HIPAA training, and scope of service.
• Ensure volunteer activities comply with state and federal labor laws, including FLSA and NYS guidelines.
• Conduct audits of volunteer records and activities to ensure regulatory compliance.
• Serve as the Volgistics system administrator, responsible for configuration and reporting.
• Develop and maintain SOPs for volunteer data management and reporting.
• Advise senior HR leadership on volunteer program performance, risks, and strategic improvements.

Talent Acquisition Support (20%)

• Coordinate interview scheduling, assessments, and communication with candidates.
• Partner with recruiters and hiring managers to streamline candidate experience.
• Maintain applicant tracking data for compliance and reporting purposes.

HR Inbox & Customer Service (10%)

• Monitor and triage the HR shared inbox, ensuring timely responses to staff inquiries.
• Provide accurate information regarding HR policies, procedures, and programs.
• Escalate complex matters to appropriate HR team members while maintaining customer service standards.

• A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, gender and racial justice.
• A demonstrated commitment to enhancing practices related to racial equity and its impact on healthcare systems.
• Strong relationship building and communication skills, including an ability to work and build trust across cultural differences related to race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and to reflect on one’s personal identity with humility.
• Ability to provide compassionate, non-judgmental and culturally responsive care across race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and demonstrates deep sense of accountability to patient experience.

Interpersonal

• Strong customer service orientation with the ability to handle sensitive issues with professionalism.
• Excellent verbal and written communication skills.
• Ability to work collaboratively across departments and levels.

Technical

• Proficient in Microsoft Office Suite ( Word, Excel, Outlook, PowerPoint ).
• Familiarity with HRIS systems; prior use of Volgistics preferred.
• Strong organizational and data management skills.

Work Habits/Attributes

• Keen attention to detail and accuracy.
• Ability to prioritize and…