Complex People and Culture Coordinator - EVEN Midtown & Kimpton Ashbel

Complex People and Culture Coordinator - EVEN Midtown & Kimpton Ashbel

Hotel Brand: EVEN Hotels
Location: United States, New York, New York

Hotel: New York - Midtown East (NYCEV), 221 East 44th Street, 10017

Provide administrative and operational support to the People & Culture function across multiple hotel properties. This role supports recruiting, onboarding, employee records management, training coordination, employee relations administration, union-related documentation, and compliance activities while serving as an initial point of contact for colleagues and managers.

• Act as primary point of contact for employees for routine inquiries regarding employment, policies, procedures, and payroll and/or benefits issues. Follow-up as needed to ensure resolution. Escalate serious matters to supervisor as needed.
• Coordinate the preparation of employee orientation, training sessions, and employee morale programs or events. May participate in presenting new employee orientation materials. Meet with new employees to review new hire paperwork for accuracy and completeness.
• Assist in the communication and administration of employee benefit programs; distribute information and forms to employees.
• Assist with the recruitment process which may include screening, routing, tracking, and filing of resumes and applications, scheduling interviews, processing background, employment verification and reference checks, writing and mailing correspondences to candidates, solicited resumes and/or applicants, maintain internal and external job posting sites, place advertisements, and enter applications, resumes, and hire information into system(s).
• Prepare a variety of correspondence, reports, and/or presentations
• Organize and expedite flow of work; follow-up on pending matters; communicate and interpret instructions; and communicate information to staff or clients in manager’s absence. Maintain manager's appointment calendar and complete and submit expense reports; coordinate telephone/conference calls and incoming mail; set up and maintain filing systems, etc. Maintain an organized, clean, and professional work area
• Identify and assist in planning for the purchasing of supplies, equipment, facilities and services necessary to maintain an efficient office.
• Complete and/or coordinate activities related to assigned projects; assist in establishing project timetables, action steps and status updates; follow-up, as appropriate, to ensure timely execution to meet established deadlines.
• May maintain and update employee records and files (including personnel forms and files, Leave of Absence forms and files, Worker’s Compensation files, updating the OSHA 300 logs, etc.
• Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Hotel Management/Staff, Corporate Human Resources, and Corporate Legal and HR Shared Services/Hite to Retire.
• Perform other duties as assigned.

This role supports a complex, multi-property People & Culture operation by ensuring accurate administration, timely coordination, and consistent compliance across multiple hotel brands.

• Minimum 1–2 years of experience in Human Resources, People & Culture, or administrative support, preferably in hospitality.
• Experience supporting union environments preferred.
• Strong organizational skills with high attention to detail.
• Proficiency in Microsoft Word, Excel, Outlook, and HRIS systems.
• Ability to maintain confidentiality and exercise sound judgment.
• Strong communication and customer service skills.

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 25 pounds
• Standing and moving around the facility
• Use a keyboard to generate various work-related documents

• Strong customer service and communication skills required with ability to effectively communicate with all levels of the organization.
• Excellent computer skills including MS Word, PowerPoint and Excel. ADP/Timesaver experience preferred.
• Ability to type at least 45 WPM.
• Ability to maintain confidential information is critical
• Mathematical…