Senior Human Resources Generalist

Overview

Primary Function/Purpose
The Senior Human Resources Generalist performs duties at the professional level supporting a wide range of Human Resources functions in some of the following areas: performance appraisal process, orientation, and training/development and compliance efforts. This role will be responsible for employee and labor relations and be an active member of the overall Human Resources team and will provide support in on-going Human Resources projects.

The position requires an extremely perceptive person who can interact respectfully with individuals at all levels within the Agency, as well as with external vendors, with an understanding of the balance between the Agency’s needs, business demands, and employee goodwill.

• Ensure consistent interpretation and administration of Agency policies and procedures, practices and principles relating to employee and labor relations and risk management.
• Manage labor relations and disciplinary issues with employees, by conducting investigations, counselling, and advising directors, supervisors, and general staff on recommended approaches to resolve challenges to avoid grievances and offer resolution options and prevention processes for recurrences.
• Provide advisement to directors, managers, and supervisors in areas of employment law, overall performance management (which includes annual and introductory employee reviews), and professional development.
• Train managers and supervisors on productive and efficient management as it pertains to coaching; corrective actions; effective communication skills; interventive actions to resolve employee grievances; general effective interactive skills to minimize escalations.
• Liaise with broker on employee eligibility for benefit plans. Review benefits and claims with employees. Processes enrollments, cancellations, or changes.
• Manage and organize benefits annual open enrollment.
• Manage leaves of absence, Short-Term Disability (STD), Long-Term Disability (LTD) – maternity, paternity, medical, Paid Family Leave (PFL), Family Medical Leave Act (FMLA), and Accidental Death and Dismemberment (AD&D), etc.
• Process and monitor all workers’ compensation case files; follows-up on open cases.
• Review new hire packets, within two days of orientation [before senior management sign off].
• Exhibit extensive knowledge, while maintaining compliance of human resources policies and procedures & Federal, State, and local laws regarding employment practices.
• Ensure compliance with USCIS Form I-9 Employment Eligibility Verification; periodically, quarterly at minimum, conduct I-9 Form completion audits.
• Collaborate with HR Specialist and/or other team members to audit all personnel records and HRIS systems on a quarterly basis.
• Maintain an environment of positive employee relation by maintaining confidentiality, establishing trust and credibility, being approachable and fair, balancing business needs with employee needs, and spending significant time interfacing directly with employees and managers.
• Conduct site visits and ensure State, City and Federal regulatory compliance posters at all sites.
• Irrespective of responsibility, serve as backup support where needed to meet business demands and needs.
• Any additional duties and activities and designated by supervisor.

• Ensure consistent interpretation and administration of Agency policies and procedures, practices and principles relating to employee and labor relations and risk management.
• Manage labor relations and disciplinary issues with employees, by conducting investigations, counselling, and advising directors, supervisors, and general staff on recommended approaches to resolve challenges to avoid grievances and offer resolution options and prevention processes for recurrences.
• Provide advisement to directors, managers, and supervisors in areas of employment law, overall performance management (which includes annual and introductory employee reviews), and professional development.
• Train managers and supervisors on productive and efficient management as it pertains to coaching; corrective actions; effective communication skills; interventive actions to…