Director, Talent Development

Harlem Children's Zone(HCZ) — a world-renowned education and poverty-fighting organization based in New York — seeks an enthusiastic, dedicated, and mission-aligned Director of Talent Development to join our Human Resources Team.

The Director of Talent Development will bring a passion for the mission of Harlem Children’s Zone: break the cycle of intergenerational poverty with comprehensive, on-the-ground programming that builds up opportunities for children and families to thrive in school, work, and life.

We are seeking a strategic, forward-thinking, and influential Director of Talent Development to lead enterprise-wide learning initiatives that drive employee growth, leadership capability, and organizational performance. This role is a key architect of our talent strategy, integrating Learning & Development (L&D) with broader Talent Management and Performance Management frameworks. The ideal candidate will demonstrate executive presence, strategic foresight, and the ability to serve as a trusted advisor and thought partner to senior leadership.

For more information, check out Want to Work at Harlem Children’s Zone? Here’s 7 Things You Need to Know.

Qualifications

• Bachelor’s degree in Human Resources, Organizational Development, Education, Psychology, or related field (Master’s preferred)
• 8+ years of progressive experience in Learning and Development, with 3+ years in a leadership role

Who you are

• Proven success in designing and executing enterprise-wide L&D strategies
• Expertise in adult learning principles, instructional design, and performance consulting
• Experience with LMS platforms (e.g., Learn Upon, Linked In Learning) and performance systems (e.g., Lattice)
• Strong facilitation, communication, and stakeholder management skills
• Ability to lead through influence and collaborate across a matrixed organization
• Professional certifications (e.g., CPLP, CPTD, SHRM-SCP, SPHR) are preferred
• Experience in a global, high-growth, or matrixed environment is preferred
• Background in organizational development and change management is preferred

What you'll do

Strategic Learning Leadership

• Develop and execute a comprehensive L&D strategy aligned with organizational goals, workforce needs, and future capabilities
• Serve as a strategic advisor to senior leaders on learning, leadership development, and performance enablement
• Champion a culture of continuous learning and capability building across all levels of the organization

Program Design, Facilitation & Delivery

• Lead the design and facilitation of scalable learning programs, including onboarding, technical training, DEI, compliance, and leadership development
• Conduct learning needs assessments to identify skill gaps and development opportunities
• Oversee blended learning experiences using modern platforms and instructional design methodologies (e.g., ADDIE, SAM)

Learning Analytics & Impact Measurement

• Define and track KPIs to measure learning effectiveness, engagement, and business impact
• Leverage data and dashboards (e.g., Power BI, Tableau) to inform decision-making and optimize program ROI
• Partner with People Analytics to ensure alignment with broader HR metrics and reporting

Integration with Talent & Performance Management

• Align L&D initiatives with performance management systems (e.g., Lattice) and succession planning frameworks
• Support talent reviews, assessments, and the use of tools such as the 9-box model to identify and develop high-potential talent
• Collaborate with HR Business Partners to embed learning into career development and performance processes

Team Leadership & Stakeholder Engagement

• Lead and develop a high-performing L&D team and manage external training partners
• Build strong relationships with internal stakeholders to co-create learning solutions that meet business needs
• Communicate with clarity and influence across all levels, demonstrating executive presence and strategic thinking

Schedule

• Monday-Friday
• 3/2 Hybrid

As a member of the Harlem Children's Zone team, you will join a supportive and inclusive community dedicated to helping children, families — and our staff — thrive. We offer highly competitive salaries, a comprehensive benefits package, and opportunities…