Senior Director, Human Resources

We are seeking an experienced Senior Director, Human Resources to serve as a trusted advisor to executive leadership and a strong operator across core HR functions. This role blends strategic leadership with hands‑on execution and is suited for an HR leader with sound judgment, presence, and the ability to navigate complex employee matters with confidence.

The Senior Director will partner closely with the VP, People to execute people strategy, strengthen employee relations, and ensure HR practices support high‑performance, culture, innovation, and sustainable growth across an evolving on‑site, hybrid, and remote workforce.

• HR Leadership & Business Partnership
  • Act as a strategic HR partner to leaders, providing guidance on employee relations, performance management, workforce planning, organizational design, and evolving ways of working.
  • Serve as a senior advisor on organizational effectiveness, leadership capability, innovation, and change.
  • Translate business priorities into practical, scalable people practices, governance, and operating models that support growth and flexibility.
  • Coach managers on leadership effectiveness, difficult conversations, and building high‑performing teams.
• Employee Relations & Performance
  • Own employee relations matters of all levels of complexity, including investigations, conflict resolution, performance management, and separations.
  • Independently assess risk, recommend outcomes, and partner with leadership and Legal on sensitive cases.
  • Ensure consistent, fair, and legally sound application of policies and performance standards across all work arrangements.
• Compliance & Risk Management
  • Own compliance with federal, state, and local employment laws and regulations for a primarily on‑site NY/NYC based workforce, as well as a multi‑state hybrid and remote employee population (including California).
  • Partner with Legal on investigations, claims, and policy updates.
  • Maintain accurate personnel records and HR documentation.
• HR Operations
  • Oversee core HR processes including onboarding, offboarding, performance reviews, with compensation administration, and benefits coordination.
  • Partner with Payroll and Finance to ensure accurate employee data and compensation execution.
  • Continuously improve HR processes, systems, and tools to support efficiency, innovation, and a strong employee experience across on‑site and hybrid environments.
• Talent, Culture & Change Management
  • Provide HR leadership across a diverse employee population, including creative professionals, corporate teams, and warehouse or frontline employees.
  • Support engagement, retention, and succession planning initiatives.
  • Design, support, and evolve learning, development, and mentorship programs that strengthen leadership capability, career growth, and internal mobility.
  • Partner with leaders to foster a culture of continuous learning, feedback, and innovation.
  • Ensure proactive external networking to build talent pipelines and support brand‑right community outreach aligned with the company’s values and growth priorities.
  • Champion company culture and create and deliver values‑based programs.
  • Lead people aspects of change initiatives related to growth, restructuring, innovation, or new programs.

• 10+ years of progressive HR leadership experience, including Senior Director or enterprise‑level roles.
• Demonstrated experience independently leading complex employee relations matters.
• Strong knowledge of employment law and HR best practices, with depth in New York and exposure to California compliance.
• Experience supporting on‑site, hybrid, and multi‑state work forces.
• Proven ability to work effectively across both professional and operational employee populations.
• Ability to influence and operate both strategically and tactically in a growing, innovative organization.
• Strong executive presence with excellent communication and influencing skills.
• Experience partnering closely with Legal, Finance, and senior leadership.
• Bachelor’s degree required; HR certification preferred.

• A steady, confident HR leader with strong judgment and a bias toward resolution.
• Someone who is hands‑on, decisive, and comfortable…