Senior Manager, Technology & Analytics

Senior Manager, People Technology & Analytics, Pandora NAM

As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives. Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion.

At Pandora where you can each craft far more than just an incredible career.

Our People Technology & Analytics Team is responsible for data integrity, security, system testing, report writing and adherence to the Pandora North America corporate structure in Success Factors and Ulti Pro. In partnership with the Global People Technology team, this role is responsible for designing and implementing procedures to ensure HR data is accurate and reportable, enabling strategic business outcomes. This role will be responsible for serving as a subject matter expert (SME) for several solution platforms supporting the overall HR and business strategy, including but not limited to Success Factors and UKG.

The Senior Manager, People Technology & Analytics will act as a business partner on system compliance in coordination with local regulations and serves as a technical advisor to key stakeholders including but not limited to HR Performance & Reward, Payroll, HR Business Partners, Sales & Retail Excellence, IT and Finance.

• Directs and oversees the day-to-day technical operations of Human Resource systems (Success Factors, Ulti Pro, etc) for Pandora North America
• Develops and mentors team members in the performance of their duties, establishing work priorities, cross training, building capabilities and in achieving management objectives
• Ensures data integrity, security, adherence to the Pandora North America corporate structure in Success Factors and Ulti Pro
• Manages and generates reports/queries, which includes writing, maintaining, and supporting a variety of ad-hoc and routine reports utilizing Cognos Analytics, Success Factors reporting and MS Excel. Helps maintain data integrity in systems by running queries and analyzing data.
• Partners with the Global People Technology team overseeing related projects and process improvement initiatives to maximize our systems capabilities through automation and efficiency.
• Designs and implements procedures to ensure HR data is accurate and reportable. Performs system maintenance, which includes reviewing, testing and implementation of upgrades, and documenting/training business on new functionality.
• Advises business partners on system compliance in coordination with local regulations
• Strategically provides continuous improvements to the HR Data processes by analyzing new functionality for maximum use and relevance for Pandora North America
• Partners with key stakeholders to develop and implement technology solutions to meet the day-to-day needs of the business. Identifies and understands complex system issues, recommends solutions, and takes the appropriate course of action to best support the business.
• Manages and participates in internal and external audit requests
• Manages the development and administration of vendor data integrations
• Maintains Human Resources information confidentiality

• Bachelor's degree in technical discipline is preferred
• 8+ years’ experience in HRIS administration and configuration with 2+ years of people management preferred.
• Strong communication skills with the ability to influence and persuade stakeholders
• Ability to manage multiple projects in highly matrixed organizations, often with competing priorities.
• Previous experience with Ultimate Kronos Group (UKG) – Ulti Pro
• Previous experience with Workforce Management Systems
• Previous experience supporting and configuring SAP Success Factors
• Demonstrate strong troubleshooting, analytical and technical ability.
• Excellent attention to detail

• We Dare! We offer robust compensation package including base and bonus, a 401K…