Director of Human Resource Operations

Prospect Schools is a high-performing, intentionally diverse ("diverse by design") K-12 college preparatory charter network serving more than 2,700 students in seven (soon to be nine!) schools in Brooklyn. Prospect Schools models its curriculum on the renowned International Baccalaureate Program, a rigorous program that raises the level of academic responsibility for students while also preparing them to be global citizens.

Our experienced team is dedicated to our mission to prepare a diverse student body to have a positive impact on society and develop a lifelong passion for learning, and guided by our Core Values:

Curiosity
:
Develop sound judgment and intellect by asking questions confidently and thinking critically

Care
:
Support others by grounding every action in empathy while championing equity and inclusion

Persistence
:
Grow and learn by solving problems with determination, creativity and tenacity

Passion
:
Succeed by approaching challenges with excitement, enthusiasm and self-assurance

We have a vision to become, by 2030, the leading network of intentionally diverse schools where all students and educators can learn, work and thrive. Find out more about who we are and what we believe by spending a few minutes reading our 2024 Annual Report.

The Director of HR Operations plays a critical role in ensuring Prospect Schools’ People systems are compliant, efficient, and employee-centered. Reporting to the Chief People & Equity Officer (CPEO), this role leads day-to-day HR operations and manages two Specialists who execute across generalist functions and are focused on benefits, onboarding/offboarding, compliance, and systems.

This role serves as the organizational lead for HR policy administration, benefits operations, employee data systems (including ADP), and compliance protocols such as onboarding documentation, employment verification, unemployment filing, and leave tracking. The Director of HR Operations partners closely with several teams and key stakeholders across the Prospect network to ensure aligned and timely employee data management. They also hold primary ownership over mission‑critical, employee‑facing documents and processes, including the employee handbook, stipends policies, and other high‑stakes materials, ensuring these resources are accurate, accessible, and reflective of Prospect’s values and legal obligations.

This is a great opportunity for a systems‑minded HR professional who thrives in the details, centers employee experience, and is excited to build out policies and processes that help a growing school network run smoothly. The Director of HR Operations works in partnership with the CPEO to oversee and evolve Prospect’s HR systems, compliance, and operational procedures while striving for excellence.

They collaborate regularly with People & Equity Directors and cross‑functional leaders to ensure seamless processes and aligned priorities across teams.

Directly manage two HR Specialists and ensure clarity, consistency, and effectiveness in core HR operational workflows

Serve as the internal owner of the HRIS (ADP), ensuring clean employee data, effective reporting, and regular collaboration with ADP consultants to optimize system use

Lead projects to streamline and strengthen HR processes, particularly in onboarding, offboarding, and employee data management

Manage and respond to high‑priority or escalated employee support issues, particularly those involving system access, compliance, pay, or benefits

Develop, maintain, and communicate key HR policies and procedures in collaboration with the CPEO, Director of Employee Relations, and General Counsel

Lead all staff‑facing policy communications, including updates to the Employee Handbook, leave policies, and disciplinary guidelines

Lead the annual review and dissemination of the Employee Handbook and associated policy materials (code of conduct, PTO, leave policies, etc.)

Ensure compliance with all applicable federal, state, and local laws related to employment, documentation, benefits, and leave

Manage and maintain employee records…