Leave Administration Specialist

No Relocation Assistance Offered

Job Number #170489 - New York, New York, United States

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

The Leave Administration Specialist (Contract) reports to the Leave Administration Manager and supports the Manager in fostering a supportive work environment where employees can balance their professional and personal lives. This role focuses on the day-to-day administration and coordination of all types of leaves such as disability, parental, FMLA, accommodations, and military. It requires strong attention to detail, proficiency with technology solutions, and effective coordination with internal stakeholders and external vendors.

The ideal candidate will have a strong background in absence administration and disability management.

Leave of Absence Administration:

• Vendor
  
  Collaboration:
  
  Partner with Leave Technology and Disability vendors to manage cases and resolve issues.
• Employee
  
  Experience:
  
  Engage with employees to support them throughout the leave process.
• Escalation Management:
  Resolve routine Disability, Leave, ADA, and Leave Technology portal issues; elevate complex cases to the Manager.

Process Support:

• Administrative Practices:
  Collaborate with the disability vendor and stakeholders (HRBPs, People Relations, Payroll, Legal) to ensure proper administrative procedures.
• Processes:
  Implement new processes for efficiency; facilitate system integrations (disability, payroll, timekeeping, HRIS) for data accuracy; address deviations with stakeholders.

Day-to-Day Responsibilities:

• Case management:
  Review leave requests (FMLA, STD/LTD, parental, medical, military, ADA); verify eligibility and documentation using the leave management system; send and track notices/forms; manage case lifecycle (open, update, close).
• Employee Guidance:
  Clearly explain leave policies, rights, and timelines; provide checklists/next steps; set certification reminders; serve as an empathetic contact; advise on maternity/parental leave pre-emptively.
• Compliance and Documentation:
  Ensure compliance with federal, state, and local laws (e.g., FMLA, ADA, PFL) and company policy; maintain accurate records and audit trails; monitor deadlines.
• Coordination with Stakeholders:
  Partner with HRBPs/managers on eligibility, staffing, and return-to-work; maintain accurate data in HRIS/leave/benefits systems; coordinate with Payroll on pay impacts/deductions; liaise with TPAs and insurers.
• Return-to-Work and Accommodations:
  Manage fitness-for-duty/release documentation; coordinate transitional duties, reduced schedules or ADA accommodations; maintain accurate approval/denial records; coordinate return-to-work dates with HRBPs.

Coordination of Workers’ Compensation:

• Coordinate Claims and Benefits:
  Integrate Workers’ Compensation claims with concurrent leave programs (STD, FMLA).
• Prevent Overpayment:
  Review benefit payments across sources to prevent over payments and ensure accurate claims processing.

• Bachelor's degree in Human Resources, Business Administration, or related field
• 3+ years of experience in leave of absence management or a related field (ex. disability management)
• Expertise in using technology solutions for leave administration
• Knowledge of relevant laws and regulations related to leave and disability management

• Strong individual contribution and collaborative skills
• Excellent communication and interpersonal skills
• Ability to handle sensitive and confidential matters with discretion
• Ability to manage multiple priorities and work in a fast-paced…