People Operations Manager

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Location:
Remote (US or Canada), Hybrid Toronto

Nue.io is a next‑generation CPQ and revenue automation platform designed for modern SaaS and subscription‑based businesses. Our mission is simple: empower go‑to‑market teams to move faster, close smarter, and scale with confidence. With an elegant, no‑code interface and deep Salesforce integration, we streamline the entire quote‑to‑revenue journey — from complex pricing and approvals to seamless renewals. Backed by top‑tier investors and trusted by forward‑thinking companies, Nue.io

is redefining revenue operations for a product‑led world. But we’re more than our product — we’re a team built on curiosity, trust, ownership, and a genuine passion for building great things together. We foster a culture where people can do their best work, grow quickly, and make a real impact. And we’re growing! If you're excited by big challenges, smart teammates, and a high‑velocity environment, we’d love to meet you.

We’re looking for a People Operations Manager who thrives at the intersection of systems, culture, and scale. Reporting to the COO, you’ll design and operate the backbone of Nue’s people infrastructure—driving programs and processes that keep our fast‑growing global team aligned, supported, and inspired. This is a builder’s role: ideal for someone who loves turning ideas into systems, believes that AI and automation are essential tools, and wants to help shape the culture of a high‑performing, people‑first company.

• Own the day‑to‑day operations of People & Culture: onboarding/offboarding, HR administration, compliance, and employee lifecycle management. Manage HR Generalist.
• Manage and continuously improve our core people stack—Rippling, Teamtailor, and Gem—to ensure data integrity, automation, and a great user experience.
• Evaluate, implement, and integrate new tools as we scale (e.g., engagement analytics, learning platforms, performance management, compensation benchmarking).
• Partner with the COO and leadership team to design scalable frameworks for hiring, development, and performance management.
• Build seamless onboarding and enablement experiences that accelerate productivity and connection across remote teams.
• Use data and dashboards to monitor people metrics (time‑to‑fill, retention, engagement, diversity, cost per hire) and identify improvement opportunities.
• Act as an advisor and problem‑solver for managers and employees on all people‑related topics—from career growth to team dynamics.
• Champion an AI‑first mindset in HR operations: using AI to automate routine work, surface insights, and enhance decision‑making.
• Cultivate a culture grounded in empathy, excellence, and accountability—helping Nue scale without losing its humanity.

• 5+ years of experience in People Operations, HR Business Partnering, or HR Generalist roles in high‑growth tech or SaaS environments.
• Proven ability to manage the full employee lifecycle and implement scalable, automated processes.
• Strong operational acumen: able to balance strategic design with hands‑on execution.
• Strong expertise with HR tech stacks (HRIS, ATS, engagement, and analytics tools) and enthusiasm for evaluating and adopting new systems.
• Excellent communication and relationship‑building skills with teams at all levels.
• Comfort operating in a fast‑moving, ambiguous environment with shifting priorities.
• Curiosity, systems thinking, and a builder’s mindset—constantly looking for ways to improve through process, data, and technology.

• Experience working in early‑stage SaaS or revenue‑operations companies.
• Previous ownership of tools like Lattice, Culture Amp, Chart Hop, or Gusto.
• Demonstrated ability to leverage AI (e.g., ChatGPT, Rippling automations, or HR analytics) in your daily work.

• Competitive compensation and benefits that reward your talent and impact.
• Comprehensive health, vision, dental, and life insurance.
• A front‑row seat in the Silicon Valley tech ecosystem, where you’ll work on cutting‑edge challenges shaping the future of SaaS, finance, and…