People Operations Associate​/Senior Associate

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$70,000.00/yr - $/yr

Come build at the intersection of AI and fintech. At Ocrolus, we’re on a mission to help lenders automate workflows with confidence—streamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions.

Our AI-powered data and analytics platform is trusted at scale, processing nearly one million credit applications every month across small business, mortgage, and consumer lending. By integrating state-of-the-art open‑and‑closed‑source AI models with our human‑in‑the‑loop verification engine, Ocrolus captures data from financial documents with over 99% accuracy. Thanks to our advanced fraud detection and comprehensive cash flow and income analytics, our customers achieve greater efficiency in risk management, and provide expanded access to credit—ultimately creating a more inclusive financial system.

Trusted by more than 400 customers—including industry leaders like Better Mortgage, Brex, Enova, Nova Credit, Pay Pal, Plaid, SoFi, and Square—Ocrolus stands at the forefront of AI innovation in fintech. Join us, and help redefine how the world’s most innovative lenders do business.

New York City — Hybrid

We’re hiring a Senior People & Talent Associate to join our NYC team in a dynamic, hybrid role spanning People Operations, technical recruiting, and office/culture support. This role is primarily U.S.

-focused, supporting our ~70 U.S.

-based employees, while collaborating closely with our broader, global People Team to ensure consistency across processes, experiences, and programs for our greater global talent force.

Hate being bored or doing the same thing every day? Good! This is a unique opportunity for someone with 3–5 years of experience who is ready for broader ownership, excited by variety, and motivated by making a real impact. You’ll flex between recruiting and HR based on business needs and help create a positive, welcoming experience for both candidates and employees.

Our ideal candidate is outgoing, organized, resourceful, and growth‑minded — someone who loves solving problems, building relationships, and wearing multiple hats.

• Own full employee lifecycle, including onboarding logistics, promotions/changes, and offboarding support.
• Become a coach and confidant for employees through conducting 1‑1 check‑ins.
• Serve as a trusted first point of contact for U.S. employee questions.
• Assist with benefits communication, compliance tasks, and People Ops initiatives.
• Support engagement, culture, and People projects with increasing ownership.

• Own full‑cycle recruiting for U.S. roles, especially technical and product positions, especially in H1 2026.
• Source, screen, and maintain proactive pipelines in niche technical markets.
• Partner with hiring managers on role requirements, interview processes, offers, and overall candidate experience.

• Be a friendly, reliable presence in our FiDi office 3–4 days/week.
• Keep the office welcoming and running smoothly, including supplies, vendors, visitors, and logistics.
• Support onsite events, socials, and team engagement activities.
• Help foster an inclusive, positive office environment where employees feel connected.

• 3–5 years of combined experience of combined Technical Recruiting and People Operations. Ideally 2 years of recruiting experience and 1‑2 years of people operations.
• Confident sourcing and screening technical talent (agency or in‑house).
• Experience coordinating HR operations such as onboarding, HRIS updates, and employee support.
• Comfortable balancing multiple work streams in a fast‑moving, changing environment.

• Self‑motivated, proactive, and energized by variety—no task too big or small.
• High‑energy and people‑oriented, with strong communication and relationship skills.
• Scrappy, resourceful, and solutions‑focused in ambiguous situations.
• Curious and growth‑minded—eager to learn and expand your skills.

• Make…