Career Advisor - PACE

Career Advisor - PACE

Goodwill Industries of Greater New York and Northern New Jersey (GWNYNJ)

Location: 90-25 161 St Street Jamaica NY 11432

Position Type: Full-Time Benefitted, FLSA Non-Exempt

Pay Range: $52,000 – $55,000 per year

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believe that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We are committed to fostering an inclusive environment where all employees feel valued, respected, and empowered to contribute fully.

• Conduct intake, eligibility screening, and career assessments for individuals interested in training programs.
• Develop individualized career plans and provide ongoing career coaching and case management.
• Complete and monitor daily attendance, training engagement, and participant progress.
• Support job readiness activities including resume development, interview preparation, and professional skills building.
• Maintain regular contact with participants from enrollment through job placement and retention.
• Collaborate with training partners, instructors, and employer engagement staff to ensure participant success.
• Enter assessments, attendance, service notes, and outcome data into the case management system in a timely and accurate manner.
• Provide referrals to supportive services as needed to remove barriers to participation.
• Develop and maintain relationships with tech employers, staffing firms, and internship host sites.
• Source paid and unpaid internship opportunities aligned with participants’ training and career goals.
• Match graduates to entry‑level tech roles (IT Support, Helpdesk, QA, digital operations, data roles, etc.).
• Prepare candidates for interviews and hiring processes.
• Track all employer engagement, internships, job placements, and retention milestones.
• Maintain accurate documentation in the case management system.

Activities are subject to change with management approval.

• Bachelor’s degree in Human Services, Workforce Development, Education, Counseling, or equivalent experience.
• At least 3+ years of experience in case management, career advising, coaching, or workforce services.
• Strong communication, interpersonal, and organizational skills.
• Experience supporting diverse adult learners and individuals with barriers to employment.
• Proficiency with case management systems (Salesforce, SEAMS, etc.) preferred.

• Local travel may be required to attend orientations, meet with partners, or visit training sites.
• High‑volume caseload with time‑sensitive documentation and performance metrics.
• Fast‑paced, outcomes‑driven environment requiring strong multitasking and follow‑through.

• Generous time‑off policy to use when you need it.
• Health, wellness, and financial resources to help you achieve your personal goals.
• Robust health benefits including medical, dental, vision, parental leaves, and company‑sponsored life insurance.
• Retirement matching programs and contributions.
• Transit and commuter benefits.

We believe in creating space for everyone to do their best work and have individual and collective impact. We encourage you to apply even if you do not meet all the qualifications listed above.

If you require a reasonable accommodation at any point in the application or interview process, or if you are unable to apply through our recruitment portal, please contact us at human resources
. We are happy to assist and ensure you have an equal opportunity to apply.