Housekeeping Coordinator

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, our purpose is to create impressions that will stay with you for a lifetime. We believe life is richer when we truly connect to the people and the world around us.

About the location

An architectural icon in the heart of Lower Manhattan. Four Seasons Hotel New York Downtown is diverse, inspiring and vibrant – where art meets architecture in the heart of Tri Be Ca . It is steps away from the city’s most authentic neighbourhoods. Discover a new kind of urban chic with us, whether you rejuvenate in our globally inspired Spa with a heated indoor pool, or dine at CUT by renowned celebrity chef Wolfgang Puck.

Four Seasons Hotel New York Downtown

Our Vision

We are New York’s Luxury Lifestyle Icon.

Our Mission

To inspire meaningful connections…
To curate exceptional experiences…
To deliver passionate service… with kindness, care and a commitment to excellence

Our Purpose

To Enrich the Lives of Employees, Guests and the Community around us

Our Values

We think differently
We are client obsessed
We have passion
We own it
We Truly Care About Each Other
We have integrity

Join Our Team

The Four Seasons Hotel New York Downtown is looking for a Housekeeping Coordinator who embodies our values and supports excellence in service. This role shapes the client experience by providing exceptional service in support of our world-renowned hotel. FSNYD is recognized as a Forbes 5 Star Hotel;
Forbes 5 Star Spa and AAA 5 Diamond Hotel.

This position reports to the Housekeeping Management Team for New York Downtown.

Who You Are

Four Seasons Hotel New York Downtown is diverse, inspiring and vibrant. As Housekeeping Coordinator, you will be part of a team that delivers excellent service, drives inclusion and belonging, works collaboratively, demonstrates mutual respect, and provides exceptional client experiences. You will shape your work environment by contributing ideas, offering solutions, and collaborating with all departments at the heart of the operation.

You will be supported by our Employee Value Proposition.

You are enthusiastic, optimistic and passionate. You are self-driven and solution oriented. You are invested in your team, you listen, care about development and celebrate success. You set expectations and inspect what you expect. You foster inclusion and embrace diversity. You take feedback as an opportunity to grow. You work smart, you are organized and proactive. You are client obsessed and build lasting relationships.

You have integrity and your actions match your words.

Basic Purpose

The Rooms coordinator is responsible for the administrative tasks of the Rooms Division. The role supports the Housekeeping and Front Office Managers in daily operations while complying with Four Seasons policies. The Rooms coordinator reports to the Assistant Director of Rooms.

Essential Functions

• The ability to utilize the telephones adhering to Four Seasons Standards
• The ability to properly use all forms in the department ensuring they are legible and understandable
• The ability to utilize the computer system as it relates to the Rooms Division
• The ability to oversee the coordination of room attendants and house attendants, and prioritize tasks based on business levels and guest arrival/departure patterns
• The ability to review room blocking and ensure maximum use of inventory
• The ability to coordinate guest requests, traces in accordance with priority levels determined by VIP status or arrival times
• The ability…