Front Office Associate

Location: New York

Front Office Associate page is loaded## Front Office Associate locations:
Niagara Casinos time type:
Part time posted on:
Posted Yesterday time left to apply:
End Date:
March 23, 2026 (10 days left to apply) job requisition :
R-11919

Fixed Term (Fixed Term)
There are some
** GREAT PEOPLE
** out there... we should know
** we hire them!
**** IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK:**$9925/.htmld
** FRONT*
* ** OFFICE*
* ** ASSOCIATE
* *** Contract****$21.99
**** Final date to receive applications:  March 22, 2026
**** The job involves:
*** Performing a variety of skilled tasks to assist guests with their registration and departure
* Handling various payment methods for services & ensuring Guests acknowledge terms & conditions of each stay
* Assisting Gaming Guests, Entertainment, Transient Guests & Executives with their reservations
* Promoting property wide Promotions & Events, and Momentum Card Holder Benefits
* Reacting to business fluctuations while maintaining a commitment to world class guest service
* Handling high volumes of guest interactions for long periods of time
* Making decisions pertaining to the betterment of the guest’s stay
* Standing for extended periods of time
* Working safely, and in compliance with OH&S policies and legislation
* Working independently and as one team that supports and helps one another
* Flexibility to support a 24/7 operation
** The ideal candidate has:
*** Hotel Restaurant Management Diploma  or one year of hotel front desk experience at a 4 Diamond luxury hotel
* Experience using LMS, and knowledge of Momentum Card Levels
* Working knowledge of Hotel Property Management Systems
* Knowledge of Niagara Falls and surrounding areas
* Sense of urgency, accountability, and a high level of integrity and confidentiality
* Attention to detail and high service standards
* Exceptional communication and interpersonal skills
* The ability to speak multiple languages### We confirm that we do not use AI in screening of applicants, and this position is an existing vacancy**.**###
** We thank all applicants for their interest, however, only those selected for an interview will be contacted**###
** Niagara Casinos is committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities.*
* ** Accommodations are available upon request for candidates taking part in all aspects of the selection process.*
* #J-18808-Ljbffr