Assistant Operations Manager

Overview

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Organization
:
Park Hyatt New York

Role summary
:
The Operations Manager will have oversight of the front office staff, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling.

• Assisting, leading and enhancing guest experience from VIP pre-arrival to post-departure activities by planning and coordinating with related hotel departments and colleagues.
• Maintain professional and healthy relationships with all departments within the hotel
• Respond to a variety of guest requests with corrective analysis and brand standards

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Salary Range
: $70,

• 1 Year Front Office experience in a management or supervisory role.
• A true desire to satisfy the needs of others in a fast paced environment.
• Knowledge of computers and systems.
• Successful problem solving skills.
• Able to communicate written and spoken English.
• Excellent overall communication skills.
• Able to multi-task.
• The ability to work well in a team environment.
• Able to stand for extended periods of time.