Food and Beverage Floor Manager Job New York New York USA,Hospitality / Hotel / Catering

Location: New York

Soho Grand Hotel Food and Beverage Floor Manager

Role Overview

The Soho Grand Hotel is looking for a Food & Beverage Manager to join their team. Under the guidance of the Director of Food and Beverage, the F&B manager oversees the F&B operations of the Grand Bar & Salon. This includes acting as the owner, effectively recruiting, training, scheduling and managing employees, handling customer experiences, and growing revenues in accordance with the financial goals of the business.

Other responsibilities are to ensure health and safety protocols are adhered to as well as a high level of service.

Role Responsibilities

Provide genuine, professional service as defined by Soho Grand’s service culture.

Follow through with guest requests; ensure service is timely, accurate and maintains a high service standard.

Manage restaurant team members with their job functions to ensure optimum service to guests.

Maintain a meticulously clean/organized workspace, in accordance with look book standards set, and inventory par levels.

Enforce standards of service on all levels and work on maintaining and improving them with all staff including appearance where necessary.

Responsible for training and onboarding new team members. Help with their development to improve their skills and confidence on the floor.

Monitor team member performance in all phases of job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies, handle disciplinary problems and counsel team members with the Director of Food & Beverage according to company standards with the support of Casting & Culture.

Maintain ambiance, sound and lights (including public spaces).

This position is full time on the premises for 10 hour shifts.

Qualifications

3+ years of experience working in high volume & luxury properties and fine dining venues.

Excellent in guest service, and the ability to maintain professional service during peak periods.

Knowledge of food and all allergies related to food and beverage.

Fluency in English both verbal and non-verbal.

Advanced Microsoft Office skills.

Ability to compute basic arithmetic.

Ability to reach, bend, stoop, climb up and down stairs, and carry multiple objects.

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