Function Manager - Mermaid Waters Hotel

About the Role

Function Manager | Mermaid Waters Hotel

We’re on the hunt for a Function Managing Guru for the Mermaid Waters Hotel, where functions and events bring our community together, creating experiences everyone loves.

The Mermaid Waters Hotel is a Gold Coast landmark known for its versatility and scale. With multiple event spaces, including our flagship convention centre and intimate boardrooms, we cater to everything from high‑stakes corporate seminars and gala dinners to dream weddings and milestone birthdays. We are the hub where the Gold Coast comes to celebrate, and we need a leader who can juggle the "big picture" with the tiny details that make an event legendary.

• Be the face and conductor of the function’s orchestra, conducting the team and events from thought bubbles to parting high fives.
• Be a key part of the leadership crew, working closely with the Publican and Assistant Managers.
• Share your passion, skills, and creativity to grow a high‑performing function and events team.
• Deliver exception functions and events with good vibes, great service and all those little extras going above and beyond.

• This is a hands‑on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

• You’ve got the experience, confidence, and pride to own the functions & events space including people and parties.
• Hospitality runs through your veins and guest satisfaction is your driver.
• You live and breathe the function & events life – preferring to deliver greatness for our guests over anything else.

If you’re ready to put your stamp on the Gold Coast’s favorite events space, let’s talk!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands, not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.