Event Server | Madison Square

Overview

Neue House is a work and social club where creatives and thought-leaders gather and connect. Our community of members aligns in their ambition to live a creative life, supported by an elevated experience bringing work and social together through iconic buildings, timeless design, thought-provoking cultural programming, and gracious hospitality. Neue House:
Home of the New.

Our Properties

Neue House currently operates across three different, but equally iconic properties in New York City and Los Angeles:

• Our Madison Square (MSQ) House is situated in New York’s Flatiron District, was previously home for Tepper Galleries, a well-known Manhattan auction house for international artists and collectors in the 1930s – and neighbors the 69th Regiment Armory where the first International Exhibition of Modern Art was held.
• Our Hollywood House (HWD), which sits on Sunset Boulevard, is one of LA’s most celebrated buildings and occupies the original CBS Studio (the world’s first structure built intentionally for broadcast). Here genre-defining artists from Orson Wells and Lucille Ball to Janis Joplin, the Beach Boys, and Bob Dylan built their legacy.
• Our Venice Beach House (VB) was once the creative home to some of the most influential creative luminaries in art and entertainment including Hal Ashby, Oliver Stone, and David Hockney;
  Neue House Venice Beach is a new work, social, and cultural hub for the Venice creative community.

Key to the success of our growing F&B + Events program, our servers create innovative and outstanding service and drink experiences for our members and guests orting into the Food & Beverage + Private Events team, Event Servers are ambassadors for Neue House, exercising strong knowledge and specialization in coffee, tea, table and cocktail service.

Our servers represent Neue House by providing hospitality, warmth, and grace in every interaction with our Members and their Guests, as well as the general public. Attentive, present but never intrusive, energizing, and available, Event Servers find new opportunities to enhance our F&B + Private Event experience and promotes the brand in an authentic fashion. Neue House’s team is lean and operates with a mindset of “no task is too small.”

The Event Server must expect to manage through ambiguity and will need to be ready to support all departments in meeting the needs of the house.

The Event Server role requires someone ready to:

• Consistently provide thoughtful and personal service to develop a rapport with members and guests.
• Ensure the event area is set and ready for service in accordance with run of show stipulated on event function sheet provided by the event production team.
• Maintain the cleanliness and appearance of the food and beverage catering display.
• Return all event supplies to clean to their proper locations immediately following the event.
• Maintain thorough working knowledge of menus and be able to articulate to guests in an engaged and thoughtful manner.
• Proficient use of POS for ordering and billing purposes.
• Execution of the order of service in a timely and accurate manner with the goal of creating memorable service.
• Execute the entire cycle of service thoroughly and efficiently: from greeting to order taking to preparation to assembling to processing payment.
• Prepare all food and beverages to the standards of Neue House.
• Thorough working knowledge of all beverages: coffee/tea/non-alcoholic/wines/beers/spirits.
• Communicating with prep kitchen to ensure areas are always fully stocked with food and beverage items, alerting the purchaser when running low on a particular item.
• Maintain cleanliness of areas, including all surfaces and equipment.
• Follow health, safety, and sanitation guidelines.
• Develop and coordinate the organization of various areas of the event supplies storage facilities.

• Competency in conversing with members, guests, and potential members regarding Neue House and our various exhibitions, programs, pricing structure, and amenities. We are looking to connect with candidates who bring:
• Prior Event Server experience a plus.
• Proficient in brewing methods and espresso machines, etc.
• Must…