Banquet Manager

Overview

The Waldorf Astoria New York is seeking a Banquet Manager to unveil a new era of luxury that embodies the spirit of New York City. With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria provides guests with an exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers. The property features 375 rooms (plus 375 residences), 40,000 square feet of event space, a holistic spa and wellness program, and a celebrity chef partnership.

In this role, you will oversee the day-to-day operations of our Banquet Operations and report to the Assistant Director of Banquets and the Director of Banquets.

As a Banquet Manager
, you would be responsible for managing the daily execution of all banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Manage daily banquet functions including planning, organizing and executing breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.
• Oversee the setup of function rooms to include linens, silver, glassware and chinaware according to event specifications and full inspection.
• Monitor and develop team member performance, including supervision, scheduling, counselling, evaluations and recognition/reward.
• Recruit, interview and train team members.
• Communicate function specifications, procedures and changes with affected departments (e.g., Food & Beverage, Event Services, Property Operations, Audio Visual, Housekeeping).
• Oversee the breakdown of the function room and ensure proper storage of equipment.
• Ensure compliance with health, safety, sanitation and alcohol awareness standards.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality and success. We look for demonstration of these Values and key attributes:

• Hospitality:
  Delivering exceptional guest experiences.
• Integrity:
  Doing the right thing, all the time.
• Leadership:
  Being leaders in our industry and communities.
• Teamwork:
  Being team players in everything we do.
• Ownership:
  Being the owners of our actions and decisions.
• Now:
  Operating with a sense of urgency and discipline.

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

And our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune. We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers a comprehensive benefits package including:

• Access to your pay when you need it through Daily Pay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education:
  Access to a wide variety of educational credentials
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Available benefits may vary depending upon property-specific terms and conditions of employment

Work Locations
The Waldorf Astoria - New York

Schedule
Full-time

Brand
Waldorf Astoria Hotels & Resorts

Job
Banquets