Food and Beverage Attendant

Hourly Rate $24.00 + tips

• Competitive Pay
• 401K opportunities
• Professional Counseling & Family Support
• Growth and Development Opportunities
• Benefit Eligibility will vary by position

Where Great Benefits Lead To a Life Fulfilled.

• Competitive Pay
• 401K opportunities
• Travel discounts
• Professional Counseling & Family Support
• Growth and Development Opportunities
• Benefit Eligibility will vary by position

Site Specific Perks

• Complimentary uniform laundering
• Complimentary work shoe subsidy
• Associate of the Quarter and Year Recognitions
• Monthly cell phone discounts
• Fitness center discounts
• Meal subscription plan discounts

Welcomes and assists guests, takes orders, records in POS system, collects payment and prepares food and beverage items. Completes assigned opening and closing duties for venue including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Cleans and maintains work areas. Ensures equipment (e.g., coffee makers, espresso machine, toasters, ovens, etc.) are turned on/off at the appropriate times.

Cleans dishes, utensils, work areas, tables and equipment throughout the shift. Counts bank at end of shift, completes designated cashier reports, resolves any discrepancies, deposits receipts, and secures bank.

• Reports accidents, injuries, and unsafe work conditions to manager; and completes safety training and certifications.
• Follows all company policies and procedures, ensures uniform and personal appearance are clean and professional, maintains confidentiality of proprietary information, and protects company assets.
• Welcomes and acknowledges all guests according to company standards, anticipates and address guests' service needs.
• Communicates with others using clear and professional language, prepares and reviews written documents accurately and completely, and answers telephones using appropriate etiquette.
• Develops and maintains positive working relationships with others, supports team to reach common goals, and listens and responds appropriately to the concerns of others.
• Complies with quality assurance expectations and standards.
• Stands, sits, or walks for extended periods or for an entire work shift.
• Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 25 pounds without assistance.
• Attention to customer service with a professional and pleasant personality.
• Available to work a flexible schedule including evenings, weekends, and holidays.
• Performs other reasonable job duties as requested by Supervisors.

Safety and Security

• Reports work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
• Follows company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
• Follows policies and procedures for the safe operation and storage of tools, equipment, and machines.
• Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
• Uses proper equipment, wears appropriate personal protective clothing (PPE), and utilizes correct lifting procedures, as necessary, to avoid injury.
• Completes appropriate safety training and certifications to perform work tasks.

Policies and Procedures

• Follows company and department policies and procedures.
• Protects company tools, equipment, machines, or other assets in accordance with company policies and procedures.
• Protects the privacy and security of guests and coworkers.
• Ensures uniform, nametag, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
• Maintains confidentiality of proprietary materials and information.
• Performs other reasonable job duties as requested by Supervisors.

Guest Relations

• Welcomes and acknowledges every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
• Addresses guests' service needs in a professional, positive, and timely manner.
• Thanks guests with genuine appreciation and provide a fond farewell.
• Provides assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines.
• Listens and responds positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trust.
• Anticipates guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
• Engages guests in conversation regarding their stay, property services, and area attractions/offerings.
• Assists other associates to ensure proper coverage and prompt guest service.

Communication

• Speaks to guests and co-workers using clear, appropriate and professional language.
• Talks with and listens to other associates to effectively exchange information.

Working With Others

• Supports all co-workers and treat them with dignity and respect.
• Handles sensitive…